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- Tasks: Welcome guests and manage spa bookings for a serene experience.
- Company: Join the luxurious Cliveden House, a 5 Red Star hotel.
- Benefits: Competitive salary, generous leave, discounts, and career development.
- Why this job: Be part of a team that creates unforgettable guest experiences in a stunning setting.
- Qualifications: Must be welcoming and guest-focused with a passion for hospitality.
- Other info: Enjoy a dynamic work environment with regular team events and excellent training opportunities.
The predicted salary is between 21600 - 32400 £ per year.
Cliveden House is currently seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests. This position offers an exciting opportunity to contribute to the overall well-being and relaxation of our guests in the luxurious setting of Cliveden House.
Our ideal candidate should be welcoming, guest-focused, and able to contribute to a serene spa environment.
Responsibilities:
- Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience.
- Manage spa bookings and appointments efficiently, providing detailed information about available services.
- Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner.
- Coordinate with the spa team to ensure the smooth flow of appointments and services.
- Assist in maintaining a serene and organised spa reception and boutique area.
- Uphold high standards of customer service, ensuring guest satisfaction throughout their visit.
What’s in it for you:
- Competitive Salary.
- £5400 estimated annual Tronc (non-contractual).
- Commission on product sales.
- 29 days of annual leave, including bank holidays.
- Regular team gatherings and appreciation events.
- Complimentary team meals.
- Uniform provided.
- Staff accommodation available if required.
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide.
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen.
- Discounts on spa treatments and products.
- Special gifts based on length of service.
- Recommend-a-friend bonus scheme.
- Health cash plan.
- Participation in the cycle-to-work scheme.
- Access to our employee assistance programme.
- Excellent Training and Career Development opportunities.
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
SPA RECEPTIONIST in Maidenhead employer: Iconic Luxury Hotels
Contact Detail:
Iconic Luxury Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPA RECEPTIONIST in Maidenhead
✨Tip Number 1
First things first, make sure you know the ins and outs of Cliveden House. Familiarise yourself with their spa services and the overall vibe of the place. When you walk in for your interview, you’ll want to show that you’re not just any candidate, but someone who truly gets what makes this luxury hotel special.
✨Tip Number 2
Practice your warm greetings and customer service skills. As a Spa Receptionist, you’ll be the face of the spa, so it’s crucial to come across as welcoming and calm. Role-play with a friend or family member to nail that perfect first impression!
✨Tip Number 3
Don’t forget to showcase your organisational skills! Be ready to discuss how you would manage bookings and appointments efficiently. Maybe even share a story about a time you handled a busy situation with grace – it’ll show you can keep things running smoothly in a fast-paced environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and hit that apply button – we can’t wait to meet you!
We think you need these skills to ace SPA RECEPTIONIST in Maidenhead
Some tips for your application 🫡
Be Welcoming in Your Application: Since we're looking for a guest-focused Spa Receptionist, make sure your application reflects a warm and inviting tone. Use friendly language that shows you genuinely care about creating a serene experience for our guests.
Showcase Your Organisational Skills: Highlight any experience you have with managing bookings or appointments. We want to see how you can keep things running smoothly at the spa, so share specific examples of how you've handled similar tasks in the past.
Know Your Stuff: Familiarise yourself with spa treatments and wellness programs. In your application, mention any relevant knowledge or experience you have. This will show us that you're ready to respond to guest inquiries efficiently and confidently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Iconic Luxury Hotels
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with Cliveden House and its spa offerings. Understand the treatments, facilities, and wellness programmes available. This knowledge will not only impress your interviewers but also show your genuine interest in creating a serene experience for guests.
✨Showcase Your Guest-Focused Attitude
During the interview, highlight your previous experiences in customer service or hospitality. Share specific examples of how you've gone above and beyond to ensure guest satisfaction. Remember, they’re looking for someone who can create a welcoming atmosphere, so let your passion for helping others shine through!
✨Practice Calm Communication
As a Spa Receptionist, you'll need to maintain a calm and organised environment. Practice answering common interview questions in a relaxed manner. This will help you convey your ability to handle inquiries and bookings efficiently while keeping a serene presence, which is crucial for the role.
✨Dress the Part
First impressions matter, especially in a luxury setting like Cliveden House. Dress smartly and professionally for your interview, reflecting the elegance of the spa environment. This shows that you understand the importance of presentation and are ready to represent the brand well.
