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- Tasks: Ensure exceptional guest service and manage front office operations.
- Company: Prestigious hotel group in Greater London with a focus on luxury.
- Benefits: Competitive salary, healthcare cover, and career development perks.
- Why this job: Create memorable experiences for guests in a luxurious environment.
- Qualifications: Experience in luxury hotels and strong communication skills.
- Other info: Join a dynamic team with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious hotel group in Greater London is seeking a Receptionist to ensure the efficient operation of the front office, providing exceptional service to guests. Ideal candidates will have experience in luxury hotel environments, strong communication skills, and a desire to create memorable guest experiences.
Key responsibilities include:
- Ensuring guest comfort
- Maintaining personal presentation standards
- Assisting with reservations
The role offers a competitive package and an array of perks including healthcare cover and career development opportunities.
Luxury Hotel Receptionist: Elevate Guest Experience & Perks employer: Iconic Luxury Hotels
Contact Detail:
Iconic Luxury Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Receptionist: Elevate Guest Experience & Perks
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hotel industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about creating memorable guest experiences, role-play common scenarios with friends or family. This will help you feel more confident when it comes to impressing during interviews.
✨Tip Number 3
Show off your personality! When you get the chance to interview, let your passion for hospitality shine through. Share stories of how you've gone above and beyond for guests in the past – it’ll make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Luxury Hotel Receptionist: Elevate Guest Experience & Perks
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience in luxury hotel environments. We want to see how you've contributed to creating memorable guest experiences, so don’t hold back!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep it clear and concise. We appreciate a friendly tone that reflects your personality!
Personal Presentation Matters: Since maintaining personal presentation standards is crucial, consider how you present yourself in your application. A polished and professional approach will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the perks we offer!
How to prepare for a job interview at Iconic Luxury Hotels
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Communication Skills
As a Luxury Hotel Receptionist, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter at the front desk, such as handling guest complaints or making reservations.
✨Dress to Impress
First impressions matter, especially in a luxury environment. Make sure to dress smartly and maintain a polished appearance. This reflects your understanding of the hotel's standards and your commitment to personal presentation.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, like a difficult guest or a booking error. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your problem-solving skills and ability to create memorable experiences.
