At a Glance
- Tasks: Maintain immaculate public spaces and ensure a welcoming environment for guests.
- Company: Join the only Relais & Châteaux properties in London, known for luxury hospitality.
- Benefits: Enjoy 29 days of leave, team meals, discounts, and exclusive rates at luxury hotels.
- Other info: Opportunities for growth and appreciation events to celebrate your contributions.
- Why this job: Be part of a dedicated team creating memorable experiences in a fast-paced environment.
- Qualifications: Detail-oriented, strong team player, and committed to high standards of cleanliness.
The predicted salary is between 18900 - 23100 £ per year.
As a Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais & Châteaux properties in London - you are a vital part of the guest experience and the reason our guests return time and time again. Working as part of a close-knit Housekeeping team, you will take pride in maintaining immaculate public spaces throughout the hotel, from early morning through to the evening, ensuring every guest enjoys a welcoming, refined, and memorable environment.
What Will You Be Doing?
You will be a detail-oriented individual who takes pride in their work and thrives in a fast-paced luxury hospitality environment. You will play a key role in upholding the exceptional standards of cleanliness and presentation across all public areas of 11 Cadogan Gardens and The Chelsea Townhouse. You will be a strong team player, confident working independently when required, and committed to delivering consistency, quality, and excellence at all times. You will understand that small details make a big difference and take genuine pride in contributing to an outstanding guest journey.
Below are some of the duties and responsibilities of the Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse:
- Maintain the highest standards of cleanliness and presentation across all public areas, including lobbies, corridors, staircases, lifts, restrooms, and back-of-house areas
- Work efficiently in a busy, fast-paced environment while supporting the wider Housekeeping and Operations teams when required
- Ensure service areas are kept clean, organised, and well-stocked throughout the shift
- Demonstrate excellent attention to detail, ensuring all areas consistently reflect the luxury standards of the hotel
- Be proactive in identifying maintenance or safety issues and reporting them promptly
- Communicate courteously and professionally with guests and colleagues, contributing to a warm and welcoming atmosphere
- Maintain full awareness of Health & Safety standards and due diligence requirements at all times
What's In It For You?
- Monthly tronc charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais & Châteaux properties worldwide
- Exclusive team rates with London & Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food & beverage offerings, including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Access to our employee assistance programme
- ...and so much more
If you take pride in creating beautiful spaces, enjoy being part of a dedicated team, and feel comfortable working in a luxury hospitality environment.
Public Area Attendant employer: Iconic Hotels & Resorts
Iconic Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee well-being. Located in the heart of Greater London, we provide our team with competitive salaries, performance bonuses, and wellness initiatives, alongside ample opportunities for professional growth within the luxury hospitality sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in an iconic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Iconic Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Iconic Hotels & Resorts
Don't be shy about reaching out to Iconic Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Iconic Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Iconic Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
