At a Glance
- Tasks: Provide 5-star service to guests and ensure a memorable experience.
- Company: Chewton Glen, a unique and iconic English hotel.
- Benefits: £12.71 hourly rate, meals on duty, and generous friends and family rates.
- Other info: Be part of a fun team with social events and seasonal gifts.
- Why this job: Join a passionate team in a stunning environment with great perks.
- Qualifications: Experience in customer service and a full clean driving licence.
The predicted salary is between 12 - 15 £ per hour.
Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.
As Day Porter, the aim is to ensure that all arriving and departing guests are taken care of to Chewton Glen’s standards.
What's in it for you?
- £12.71 hourly rate + c. £2.16 hourly TRONC rate
- Meals included on duty
- Generous friends and family rate at Iconic Hotels and Resorts
- Refer a friend incentive
- Team social events, seasonal gifts and much more.
About you:
- Experience in high standards of face to face customer service
- Full clean driving licence is essential
- Drive and passion to seek out opportunities to go above and beyond for our guests
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude
Responsibilities of the Day Porter:
- Greeting hotel and restaurant guests with confidence and providing 5 star service, creating a memorable impression
- Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times
- To be confident in transporting guests across the beautiful estate in our branded electric buggies, for a dinner reservation at The Kitchen or to our remote Treehouses
- Ensure luggage is safely transported to guest suites and Treehouses, providing a timely service to guests
- Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have
- Be part of the team by assisting reception and other departments when required, even providing golf clubs to residents or showing them where our resident sheep are!
- Keeping a professional eye on the public areas to ensure they are clean and tidy
- To be intuitive and promote all services offered in the hotel, showing pride and passion for what your colleagues do
- To take ownership working alone and as part of a team in a busy yet flexible department
If this role is of interest to you, then please apply now!
Casual Day Porter in New Milton employer: Iconic Hotels & Resorts
Iconic Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee well-being. Located in the heart of Greater London, we provide our team with competitive salaries, performance bonuses, and wellness initiatives, alongside ample opportunities for professional growth within the luxury hospitality sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in an iconic setting.
