Luxury Duty Manager – Guest Experience & Operations Lead

Luxury Duty Manager – Guest Experience & Operations Lead

Full-Time On-site
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Iconic Hotels & Resorts in Chelsea seeks a Duty Manager to lead day-to-day hotel operations for 11 Cadogan Gardens and The Chelsea Townhouse, ensuring seamless guest experiences and operational excellence.

You will be a visible host, own the guest journey, support departments, and maintain high luxury standards across the properties. A hands-on leader with strong stakeholder engagement is essential.

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Luxury Duty Manager – Guest Experience & Operations Lead employer: Iconic Hotels & Resorts

Strand Palace is an exceptional employer located in the heart of London, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Chef de Partie, you will enjoy generous benefits such as free meals during shifts and access to Wagestream for flexible wage management, all while being part of a supportive team dedicated to delivering outstanding dining experiences.

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Contact Details:

Iconic Hotels & Resorts Recruitment Team