As a Lounge Bar Waiter, you will play a key role in creating memorable dining experiences for our guests. From welcoming arrivals to delivering attentive, knowledgeable service, you will ensure every interaction reflects Nobu's standards and values. With an intuitive approach and a genuine smile, you will help guests feel relaxed, understood and cared for throughout their time with us.
You will
- Create exceptional dining experiences for guests in the Lounge
- Greet guests warmly and communicate clearly to ensure seamless service
- Demonstrate strong knowledge of food and drink menus, including allergens and dietary requirements
- Confidently explain Nobu food and beverage concepts and make thoughtful recommendations
- Read tables and anticipate guest needs, tailoring service accordingly
- Take and deliver orders accurately, coordinating closely with kitchen and bar teams
- Prepare and maintain tables and service stations to the highest standards
- Carry trays, plates and glassware safely and confidently
- Assist with barista duties when required
- Handle payments accurately and close tables correctly
- Empower yourself to resolve guest concerns professionally and elevate where needed
- Support and welcome new team members, contributing to a positive team culture
- Attend briefings and meetings, sharing ideas to enhance the guest journey
- Uphold all health, safety and company standards
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We're Looking For
You bring experience in a guest-facing hospitality role, ideally within a luxury restaurant or hotel environment. You are confident, personable and guest-focused, with excellent communication skills and attention to detail. You enjoy working as part of a collaborative team and take pride in delivering service that feels effortless, genuine and memorable.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
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Lounge Bar Waiter employer: Iconic Hotels & Resorts
Strand Palace is an exceptional employer located in the heart of London, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Chef de Partie, you will enjoy generous benefits such as free meals during shifts and access to Wagestream for flexible wage management, all while being part of a supportive team dedicated to delivering outstanding dining experiences.
