At a Glance
- Tasks: Support hotel operations by responding to maintenance requests and ensuring guest comfort.
- Company: Join the only Relais & Châteaux properties in London, known for luxury and excellence.
- Benefits: Enjoy 29 days of leave, team meals, discounts, and exclusive rates at luxury hotels.
- Other info: Participate in team events and enjoy career growth in a dynamic hospitality environment.
- Why this job: Be part of a dedicated team that creates memorable experiences for guests every day.
- Qualifications: Practical problem-solving skills and ability to work under pressure.
The predicted salary is between 32000 - 32450 £ per year.
As a Maintenance Assistant within the Engineering team at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais & Châteaux properties in London - you play an essential role in ensuring our hotels operate safely, efficiently, and seamlessly for both guests and colleagues.
Working as part of a small, dedicated team, you will help maintain the fabric, fixtures, and systems of the buildings, responding proactively to maintenance needs and contributing directly to a smooth and memorable guest journey from check-in through to check-out.
What Will You Be Doing?
You will be a practical, solution-focused individual who remains calm under pressure and takes pride in maintaining high standards. You will respond to day-to-day maintenance requirements across both properties, supporting operations and ensuring guest comfort at all times.
- Respond confidently to maintenance requests and emergency calls from all departments, taking ownership to ensure priority issues are resolved efficiently.
- Adapt to changing priorities at short notice, ensuring minimal disruption to guest experience and hotel operations.
- Ensure all appliances, fixtures, fittings, and equipment are safe, operational, and compliant with Health & Safety regulations.
- Maintain awareness of responsibilities under the Health & Safety at Work Act and follow safe systems of work at all times.
- Work collaboratively within the Maintenance team and demonstrate flexibility in carrying out other reasonable tasks as requested by the Maintenance Manager.
- Maintain full awareness of the hotel’s Fire Safety procedures and act in accordance with them.
- Participate in an on-call rota, as required.
What's In It For You?
- Monthly service charge.
- 29 days of annual leave, including bank holidays.
- Regular team gatherings and appreciation events.
- Complimentary team meals.
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels.
- Exclusive team rates with Relais & Chateaux properties worldwide.
- Exclusive team rates with London & Regional properties worldwide.
- Discounts on spa treatments and products.
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen.
- Special gifts based on length of service.
- Team referral programme.
- Health cash plan.
- Access to our employee assistance programme.
- …and so much more.
If you enjoy a hands-on role, thrive in a fast-paced hospitality environment, and feel comfortable working under pressure, please apply now - we’d love to hear from you.
Maintenance Assistant in London employer: Iconic Hotels & Resorts
Iconic Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee well-being. Located in the heart of Greater London, we provide our team with competitive salaries, performance bonuses, and wellness initiatives, alongside ample opportunities for professional growth within the luxury hospitality sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in an iconic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Assistant in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Iconic Hotels & Resorts's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Iconic Hotels & Resorts. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Iconic Hotels & Resorts
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Iconic Hotels & Resorts.
