At a Glance
- Tasks: Lead and support a team in safeguarding revenue integrity across luxury hotels.
- Company: Join Iconic Hotels & Resorts, a leader in distinctive luxury hospitality.
- Benefits: Enjoy competitive salary, pension scheme, and opportunities for growth.
- Other info: Exciting career progression within a growing luxury hotel collection.
- Why this job: Make a real impact on financial performance in a dynamic hotel environment.
- Qualifications: Experience in Income Audit or Hotel Finance with strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Iconic Hotels & Resorts is a luxury hotel operator that champions distinctive, characterful properties across London, the British countryside, and international resort destinations.
We celebrate individuality while delivering exceptional hospitality and operational excellence across our collection.
What's in it for you?
- Competitive Salary
- 40-hour working week, including a paid one-hour lunch break each day
- Salary sacrifice pension scheme with up to 6.5% matched employer contributions
- Season ticket loan scheme
- Opportunities for development and progression within a growing luxury hospitality group
- Plus a range of additional benefits and perks.
About the Role
Reporting to the Director of Accounting, the Income Audit Manager will lead the centralised Income Audit function across the Iconic Hotels & Resorts portfolio.
You'll be responsible for safeguarding revenue integrity, overseeing income audit processes across multiple hotels, managing a team of Income Auditors, and ensuring compliance with revenue controls, company policies, and audit requirements.
Key Responsibilities
- Lead, develop and support a team of Income Auditors.
- Oversee daily and monthly income audit processes across multiple hotels.
- Review variances, discounts, voids, cancellations and other audit exceptions.
- Ensure reconciliations between PMS, POS, Spa and other revenue systems are completed accurately.
- Monitor revenue controls and compliance with company standards.
- Support month-end close, revenue reporting and balance sheet reconciliations.
- Partner with operational teams to resolve revenue-related issues.
- Drive process improvements and support system implementations across the portfolio.
About You
- We're looking for a highly organised and analytical hotel finance professional who has:
- Significant experience in Income Audit or Hotel Finance.
- Strong understanding of hotel revenue streams and controls.
- Previous team leadership experience.
- Excellent attention to detail and problem-solving skills.
- Advanced Excel skills.
- Experience with Opera PMS and Micros/Simphony.
- The ability to manage multiple priorities in a fast-paced environment.
Desirable
- Multi-hotel or shared services experience.
- Knowledge of SAP By Design or Infor.
- AAT, ACCA, CIMA or equivalent qualifications.
Join us
This is an exciting opportunity to play a key role within a growing luxury hotel collection, helping to strengthen revenue controls and financial performance while supporting some of the industry's most distinctive hotels.
If you're an experienced hotel finance professional looking to make an impact across a growing luxury hotel collection, we'd love to hear from you.
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Income Audit Manager employer: Iconic Hotels & Resorts
Iconic Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee well-being. Located in the heart of Greater London, we provide our team with competitive salaries, performance bonuses, and wellness initiatives, alongside ample opportunities for professional growth within the luxury hospitality sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in an iconic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Income Audit Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Iconic Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Iconic Hotels & Resorts
Don't be shy about reaching out to Iconic Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Income Audit Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Iconic Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Iconic Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
