As a Housekeeping Office Coordinator, you will play a vital role in supporting the day to day operation of the Housekeeping department. Acting as the central point of communication between Housekeeping, Front Office, Porters and Maintenance, you will oversee room inventory, coordinate room allocations and ensure accurate information is shared across departments to support a seamless guest experience.
You will
- Support the Executive Housekeeper and Head Housekeeper with the daily operation of the department
- Oversee room inventory and monitor arrivals, departures and room status updates
- Allocate rooms, floors and daily tasks to Room Attendants
- Coordinate communication between Housekeeping, Front Office, Porters and Maintenance teams
- Ensure room status information is accurate and updated in real time
- Report maintenance issues and follow up to ensure timely resolution
- Assist with departmental scheduling and labour planning
- Monitor inventories for linen, uniforms, supplies and housekeeping equipment
- Ensure guest rooms are inspected promptly and maintained to Nobu standards
- Brief team members and agency staff on daily priorities and expectations
- Support the training, development and onboarding of new team members
- Suggest improvements that enhance efficiency, accuracy and the guest experience
- Attend team briefings and departmental meetings, sharing ideas and insights
- Build strong relationships with operational departments across the hotel
- Demonstrate a proactive, organised and solution focused approach to work
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We’re Looking For
You bring experience within Housekeeping within a luxury hotel environment. Highly organised and detail focused, you are confident managing competing priorities while maintaining accuracy and efficiency.
You are a strong communicator who enjoys working collaboratively across departments and building positive relationships with colleagues at all levels. Comfortable using hotel systems and coordinating operational activities, you take pride in supporting teams and delivering exceptional guest experiences behind the scenes.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
