Director of People and Culture

Nobu Hotel London Portman Square is seeking an exceptional Director of People & Culture to join our Executive Committee and lead the people strategy for one of London's top luxury lifestyle hotels.

This is a rare opportunity to shape the culture, engagement and talent strategy of a globally recognised hospitality brand. As a trusted advisor to the General Manager and Executive Committee, you will champion a true People First culture, driving employee engagement, learning and development, talent acquisition and organisational performance across the hotel.

Why Join Nobu?

• Join one of the world's most recognised luxury hospitality brands.
• Executive leadership role with significant influence across the hotel.
• Shape and drive the people strategy for a growing luxury hospitality business.
• Be part of a culture built around Nobu's core values of Family, Crafted, Smile and Kokoro.
• Partner closely with hotel and corporate HQ leadership teams.
• Lead initiatives that directly impact employee engagement, retention and organisational performance.
• Develop future hospitality leaders through learning, development and succession planning.
• Competitive salary, bonus and executive benefits package.

The Role

Reporting directly to the General Manager, with collaborative direction from the Group People & Culture Director, you will be responsible for the strategic leadership and operational delivery of all people-related functions across the hotel.

You will lead employee engagement, employee relations, talent acquisition, learning and development, compensation and benefits, performance management, succession planning, wellbeing initiatives and people systems. As a member of the Executive Committee, you will help shape the future direction of the property while ensuring a positive, high-performing and inclusive workplace culture.It's an opportunity to influence culture, develop future hospitality leaders and create an environment where exceptional people can thrive.

What You'll Be Doing

• Providing strategic leadership across all People & Culture functions.
• Acting as a trusted advisor and People Partner to the Executive Committee and Heads of Department.
• Developing and delivering a People First culture that supports business performance and colleague engagement.
• Embedding a culture of continuous feedback, coaching and performance development.
• Leading employee engagement initiatives and action plans to improve colleague satisfaction.
• Managing employee relations matters in a fair, consistent and commercially balanced manner.
  
• Leading talent acquisition strategies to attract and retain exceptional talent.
• Driving learning and development initiatives that support career growth and succession planning.
• Overseeing apprenticeship, graduate, internship and work experience programmes.
• Coaching and supporting leaders to make effective people decisions.
• Using people data and insights to influence business decisions and improve organisational performance.
• Developing and implementing wellbeing, health and employee support programmes.
• Monitoring key people metrics including retention, turnover, engagement and recruitment effectiveness.
• Ensuring compliance with employment legislation and company policies.
• Creating, maintaining and enhancing People & Culture standards, policies and procedures.
• Driving diversity, inclusion and responsible business initiatives.
• Supporting the overall strategic objectives of Iconic Hotels & Resorts and Nobu Hotels.
• Acting as an ambassador for Nobu's values of Family, Crafted, Smile and Kokoro.

What We're Looking For

• We're seeking an inspiring and commercially minded People leader with a passion for developing talent, building culture and creating exceptional colleague experiences.
• Significant senior People & Culture or Human Resources leadership experience within luxury hospitality or a premium service environment.
• A proven track record of partnering with senior leaders to influence business performance.
• Strong experience in talent acquisition, learning and development and employee engagement.
• Demonstrated success leading organisational change and cultural transformation initiatives.
• Excellent employment law and employee relations knowledge.
• Experience developing high-performing teams and future leaders.
• Strong analytical skills and the ability to utilise people data to drive business outcomes.
• Outstanding communication, coaching and stakeholder management skills.
• Commercial awareness combined with a people-centric leadership style.
• A passion for creating inclusive, engaging and high-performing workplace cultures.
• The ability to thrive in a fast-paced, luxury hospitality environment.

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