At a Glance
- Tasks: Clean and maintain hotel rooms to high standards, ensuring guest satisfaction.
- Company: A stylish lifestyle hotel in the heart of Mayfair, redefining luxury.
- Benefits: Up to £35,000 package, employee recognition, healthcare cover, and discounts.
- Other info: Flexible hours, career development, and fun team events await you!
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping or customer service is desirable.
The predicted salary is between 25000 - 26400 £ per year.
Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.
What's in it for you as Housekeeping Room Attendant?
- Up to £35,000 package including tronc
- Employee recognition awards
- Cashback healthcare cover
- Dry cleaning of uniform
- Career development on your Mayfair journey with recognised training providers
- 25% discount on all food and beverage
- Wellbeing calendar of events
- Cycle to work scheme / safe bike store
- Season ticket loan support
- Refer a friend incentive
- Team social events, seasonal gifts and much more...
Housekeeping Room Attendant – About you
- Experience in housekeeping or cleaning is desirable
- Experience in high standards of face-to-face customer service
- Drive and passion to seek out opportunities to go above and beyond for our guests
- Confidence, enthusiasm and passion for your work and communication with colleagues
- A keen eye for detail, organisational skills and a flexible attitude
What you will be doing as Housekeeping Room Attendant:
- To clean hotel bedrooms with pride to the high standards set by the Executive Housekeeper
- Take pride in the cleanliness and appearance of guest bedrooms and public areas – from our cabin rooms to deluxe suites
- Making beds, hoovering, cleaning and replacing room amenities in our complimentary dandy mini bar
- Follow all training given on products and equipment – safety comes first
- Be respectful to all guests and assist with their requests when required
- Assist your teammates in completing their tasks to ensure our guest expectations are exceeded
- Full and part time hours available
Room Attendant in City of Westminster employer: Iconic Hotels & Resorts
At The Mayfair Townhouse, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality in the heart of London. Our Room Attendants enjoy competitive packages, comprehensive benefits including cashback healthcare and career development opportunities, all while working in a stylish environment that values teamwork and employee wellbeing. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making every day a unique experience for both you and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Iconic Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Iconic Hotels & Resorts
Don't be shy about reaching out to Iconic Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Iconic Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Iconic Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
