At a Glance
- Tasks: Serve guests and create unforgettable dining experiences in a luxury hotel setting.
- Company: Join a privately owned luxury country house hotel & spa in the beautiful New Forest.
- Benefits: Earn £12.71 per hour, enjoy free staff meals, and access friends and family rates.
- Other info: Fast-paced environment with a focus on teamwork and high standards.
- Why this job: Be part of a dynamic team that values your contribution and offers exciting service opportunities.
- Qualifications: Passion for hospitality and a desire to exceed guest expectations.
The predicted salary is between 12 - 13 £ per hour.
Privately owned, this luxury country house hotel & spa is located in the heart of the tranquil New Forest countryside and just minutes from the coast.
Our 72 bedroom hotel has a spa, two restaurants and 14 stunning treehouses.
The aim of the role
As a member of the restaurant team at Chewton Glen, you are the reason that our Guests keep coming back for more.
Our F&B Assistants work as part of a team to serve our Guests and create unforgettable experiences for them, exceeding expectations from breakfast right through to dinner, to ensure that every guest wants to return.
Waiter Responsibilities
- Constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve.
Make it your mission to ensure that every guest leaves happy.
- Have expert knowledge of the food and wine that we offer and create opportunities to keep yourself up to date with our latest seasonal menus to drive sales.
- Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently, never cutting corners.
- Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.
- Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
- Show respect to those in authority and embrace and act on feedback positively, seeing it as an opportunity to learn.
- Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.
What we can offer you
- £12.71 hourly rate
- c. £2.18 hourly TRONC (non contractual)
- Free staff meals
- Friends and Family rate at our Hotels
If you find the pace and buzz of service exciting and you can work under pressure, please get in touch - we'd love to hear from you!
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Casual F&B Assistant - The Dining Room employer: Iconic Hotels & Resorts
Iconic Hotels & Resorts is an exceptional employer, offering a vibrant work culture that prioritises service excellence and employee well-being. Located in the heart of Greater London, we provide our team with competitive salaries, performance bonuses, and wellness initiatives, alongside ample opportunities for professional growth within the luxury hospitality sector. Join us to be part of a dedicated team that values your contributions and fosters a rewarding career in an iconic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual F&B Assistant - The Dining Room
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Iconic Hotels & Resorts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual F&B Assistant - The Dining Room
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Iconic Hotels & Resorts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Iconic Hotels & Resorts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Iconic Hotels & Resorts get a sense of who you are beyond your experience!
How to prepare for a job interview at Iconic Hotels & Resorts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Iconic Hotels & Resorts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
