Join one of the UK's most iconic luxury hotels
Nestled in the heart of the beautiful Cotswolds, The Lygon Arms is a historic coaching inn renowned for its rich heritage, exceptional hospitality and unforgettable guest experiences. Guided by our vision of creating the world's most legendary coaching inn, we are seeking an inspiring and commercially focused Restaurant & Bar Manager to lead our food and beverage operation.
This is an exciting opportunity for an experienced hospitality leader who is passionate about service excellence, team development and delivering memorable experiences for every guest.
Why join The Lygon Arms?
- £45,000 per annum
- 30 days of annual leave, including bank holidays
- Private healthcare, after probation period
- Year-end Bonus, depending on achieving KPIs
- Exclusive team rates and friends & family rates at our properties worldwide
- Discounts on all food & beverage offerings
- Discounts on spa treatments and products
- Special gifts based on length of service
- Regular team gatherings and appreciation events
- Recommend-a-friend bonus scheme.
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- Excellent Training and Career Development opportunities
- …and so much more
About the Role:
Reporting to the Food & Beverage Operations Manager, you will lead the day-to-day operation of our Restaurant, Bar, Lounge and In-Room Dining outlets. You will be responsible for inspiring and developing your team, driving commercial performance and ensuring exceptional guest satisfaction at every touchpoint.
As a key leader within the hotel, you'll have the autonomy to influence standards, develop your people and make a real impact on the guest journey.
What You'll Be Doing:
- Leading and motivating a high-performing team to deliver exceptional service.
- Creating memorable guest experiences that encourage loyalty and repeat visits.
- Monitoring guest satisfaction, including NPS scores, 7Rooms feedback and online reviews, and implementing continuous improvements.
- Driving revenue growth through exceptional service, upselling and commercial awareness.
- Managing labour costs, stock control and departmental profitability.
- Coaching, developing and retaining talented team members.
- Building strong relationships across the hotel to ensure seamless guest experiences.
- Maintaining exceptional standards of presentation, cleanliness and operational excellence.
- Ensuring compliance with all Health & Safety, Food Safety and licensing requirements.
What We're Looking For:
- Previous experience as a Restaurant Manager, Bar Manager, Food & Beverage Manager or similar leadership role within a quality hospitality environment.
- A genuine passion for delivering outstanding guest experiences.
- Strong people management and coaching skills.
- Commercial awareness and experience managing budgets, payroll and stock control.
- Excellent communication and organisational skills.
- A hands-on leadership style with the ability to inspire and motivate teams.
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