At a Glance
- Tasks: Lead financial processes for investigator payments and sponsor billing in clinical trials.
- Company: Join ICON plc, a leader in healthcare intelligence and clinical research.
- Benefits: Enjoy competitive salary, health insurance, flexible benefits, and work-life balance.
- Other info: Inclusive culture with opportunities for growth and development.
- Why this job: Make a real impact by optimising financial operations in clinical development.
- Qualifications: Bachelor’s degree in Finance or related field; experience in financial operations preferred.
The predicted salary is between 50000 - 65000 £ per year.
Accellacare ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a Manager, Investigator Payments, you will lead and oversee the end‑to‑end financial processes supporting the Accellacare site network. This includes managing sponsor billing through Accellacare’s CTMS system and ensuring the accurate, timely and compliant execution of investigator payments across clinical trials. A key focus of this role is driving process improvement and optimisation across the billing and payments lifecycle. You will be responsible for identifying inefficiencies, implementing scalable solutions and enhancing operational workflows to improve accuracy, turnaround times and overall service delivery.
What you will be doing:
- Leading the end‑to‑end investigator payments and sponsor billing processes
- Managing billing activities through Accellacare’s CTMS system, ensuring compliance and accuracy
- Driving process improvement initiatives across financial operations
- Identifying inefficiencies and implementing scalable and sustainable solutions
- Enhancing workflows to improve quality, turnaround times and service delivery
- Strengthening financial controls and reducing payment cycle times
- Supporting automation and system enhancements where possible
- Coordinating and managing the activities of the Accellacare Financial Operations group
- Ensuring all timelines, targets and quality standards are consistently met
- Driving performance, accountability and continuous improvement within the team
Your profile:
- Bachelor’s degree in Finance, Business Administration or a related field (preferred)
- Proven experience in investigator payments or financial operations within clinical trials, ideally within a Site Network
- Strong experience managing financial processes with a focus on accuracy, compliance and optimisation
- Solid experience in pricing and investigator payments within clinical trials
- Strong understanding of the end‑to‑end financial lifecycle within a site network environment, from sponsor billing through to investigator payments
- Proven leadership experience with the ability to manage, develop and motivate teams
- Willingness to travel as required (approximately 10%)
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work‑life balance opportunities for you and your family.
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
- Life assurance
- Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Investigator Payments Lead – Billing & Process in Reading employer: ICON
At ICON plc, we pride ourselves on being a world-leading healthcare intelligence and clinical research organisation that champions innovation and excellence. As an Investigator Payments Lead, you will thrive in our inclusive culture that prioritises employee well-being and professional growth, offering competitive benefits and opportunities for continuous improvement within a dynamic team environment. Join us in shaping the future of clinical development while enjoying a supportive workplace that values diversity and fosters talent.
StudySmarter Expert Advice🤫
We think this is how you could land Investigator Payments Lead – Billing & Process in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical research field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills can contribute to their goals, especially in areas like process improvement and financial operations.
✨Tip Number 3
Practice your responses to common interview questions, particularly those related to managing financial processes and driving efficiencies. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ICON.
We think you need these skills to ace Investigator Payments Lead – Billing & Process in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Investigator Payments Lead role. Highlight your experience in financial operations and any specific achievements in managing billing processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about clinical trials and how you can drive process improvements. Let us know what excites you about joining our team at Accellacare.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've motivated teams and improved workflows in previous roles. We love seeing candidates who can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at ICON
✨Know Your Financial Processes
Make sure you brush up on your knowledge of the end-to-end financial lifecycle, especially in relation to investigator payments and sponsor billing. Be ready to discuss specific examples from your past experience where you've improved accuracy or compliance in financial operations.
✨Showcase Your Leadership Skills
As a Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare to share instances where you've successfully managed a team, driven performance, or implemented process improvements. Highlight how you foster an inclusive environment that encourages innovation.
✨Be Ready for Process Improvement Discussions
Expect questions about how you've identified inefficiencies in previous roles and the scalable solutions you've implemented. Think of concrete examples where your initiatives led to enhanced workflows or reduced payment cycle times, as this will show your proactive approach.
✨Understand the Role of Technology
Familiarise yourself with Accellacare’s CTMS system and any relevant automation tools. Be prepared to discuss how technology can support financial operations and improve service delivery. Showing your tech-savviness will set you apart as a candidate who is ready to drive innovation.
