Highlights
Location: Icon Cancer Centre Thames Valley (Reading)
Contract Type: Permanent
Hours: Full Part Time (Mon-Fri)
Role Overview
This is a unique opportunity for a compassionate and motivated Healthcare Assistant to support the delivery of high-quality, patient-centred care within an outpatient clinical setting. Working under the supervision of registered practitioners, you will play a key role in support patients' wellbeing whilst undergoing treatment, ensuring safe, effective and dignified care. We are looking for an individual with a Care Certificate and a Level 2 healthcare qualification, alongside strong communication and organisational skills.
The ideal candidate will demonstrate a commitment to patient safety, accurate record-keeping and maintaining confidentiality, with the ability to recognise and escalate clinical concerns appropriately. Experience in healthcare or hospital environment is desirable, along with practical clinical skills such as observations or phlebotomy. You will be a reliable team player, flexible in your approach, and passionate about delivering compassionate care.
The key responsibilities include:
- Support the delivery of safe, effective and compassionate patient care under the supervision of registered practitioners, including assisting with clinical procedures and observation.
- Maintain a safe, clean and well-equipped clinical environment, adhering to infection prevention, health and safety, and governance standards
- Accurately record patient information and escalate any changes or concerns promptly to clinical staff
- Work collaboratively within the MDT, supporting patient experience, administrative tasks, and the smooth running of the service.
For more information regarding the core responsibilities of this role, please see the attached job description: ICC UK_Healthcare Assistant.pdf. Private sector experience preferred
Benefits
Annual Leave: We offer 25 days + bank holidays (increasing to 27 days after 3 years' service)
Salary Sacrifice Pension: We offer an auto-enrolment pension from day 1 with a standard contribution of 5% employee, and 4% employer. You can also opt to enhance your contribution to 6%, to which the employer will also contribute 6%.
Life Assurance: We offer a life assurance scheme equivalent to 3 x your annual salary.
Wellbeing: The wellbeing of our people is extremely important to us, and we therefore offer an enhanced Employee Assistance Programme which offers holistic wellbeing support from fully accredited counsellors and psychotherapists, in the form of on-demand advice and counselling for our people and their immediate family. This service covers mental health concerns, financial worries and physical health anxieties.
Reward & Recognition: All staff have access to our 'Ignite' benefits platform where you will have instant access to savings, cashback and reloadable vouchers for hundreds of leading retailers and brands.
Location
Icon UK are proud to be opening a Cancer Centre in Reading. The facility is custom-built and will provide state of the art oncology services to our patients. The centre will offer the following services:
- Radiotherapy
- Chemotherapy
- Diagnostic Services
The centre is based just south of Reading, with convenient access from the M4.
Company Introduction
Icon is a leading integrated healthcare provider with global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany.
The Group is built on a strong but simple mission – to deliver the best care possible, to as many people as possible, as close to home as possible.
We bring together all aspects of comprehensive cancer care, including medical oncology, radiation oncology, haematology, pharmacy, chemotherapy and sterile compounding, research and theranostics to deliver a true end-to-end seamless service for cancer patients internationally.
Icon Group was established in 2015 and the businesses that form Icon have been pillars of the Australian and ASEAN healthcare community for decades. In 2024, Icon expanded into the UK by bringing Pharmaxo Group into the Icon family, alongside a strategic partnership with Nuffield Health and it’s first cancer centre in Wimbledon, Icon Cancer Centre London. In 2025, we announced our strategic partnership with Evidia in Germany.
With our operations expanding across the globe, this role offers a valuable opportunity to join the team and make an impact.
At the heart of Icon, there is a clear set of values that guide how work, make decision and support one another every day. We are committed to creating an inclusive, respectful and collaborative environment where everyone can thrive and contribute their best. When you join our team, you’ll be a part of a culture that not only talks about its values, but brings them to life in a meaningful way.
To learn more about us, please visit: Cancer care careers UK | Join a growing team at Icon Cancer Centre UK
Next Steps
For more information about our recruitment process, please see the attached Candidate guidance.
We want everyone to have an equal opportunity to apply for this role. If you require any adjustments, or would prefer to apply in an alternative format, please contact [email protected] and we will be happy to support you through the process.
Healthcare Assistant in Reading employer: ICON UK
ICON UK is an exceptional employer located in the vibrant area of Wimbledon, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Patient Services Administrator, you will be part of a dedicated team that values your contributions, with benefits including 25 days of annual leave and a comprehensive pension plan, ensuring a rewarding and fulfilling career in the healthcare sector.
