At a Glance
- Tasks: Manage patient reception, coordinate appointments, and support outpatient services.
- Company: Join Cancer Centre London, a leader in innovative cancer care.
- Benefits: 25 days annual leave, pension scheme, life assurance, and wellbeing services.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Make a real difference in patients' lives while working with a dedicated team.
- Qualifications: Experience in administration or reception, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Based in Wimbledon, South-West London, Cancer Centre London (CCL) is at the forefront of innovative Cancer Care. We pride ourselves on delivering exceptional quality of care provided by highly experienced staff. CCL are part of the Icon Group. Icon Group's mission is to deliver the best care possible, to as many people as possible, as close to home as possible. CCL is the first UK venture, working closely with Nuffield Health, to enhance cancer care and expand patient access in the UK. It is an exciting time to join our team.
Our team comprises many of the UK's most experienced cancer consultant doctors who are leading experts in their field, alongside a dedicated and talented multi-disciplinary team. The Team are here to support our patients through their personal cancer journey, providing a tailored care plan that looks after both their physical and emotional wellbeing.
Your role is central to the smooth operation of front-desk and outpatient services, with responsibilities spanning:
- Patient reception
- Appointment co-ordination
- Referral processing for radiotherapy and chemotherapy
- Distribution of PET scan reports
- Providing medical secretarial cover as required
We want everyone to have an equal opportunity to apply for this role. If you require any adjustments, or would prefer to apply in an alternative format, please contact hrsupport.uk@icon.team and we will be happy to support you through the process.
Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years' service).
Pension: You will be auto-enrolled from day 1 at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will also contribute 6%.
Life Assurance 3 x Annual Salary.
Access to an Employee Assistance Programme and wellbeing services.
Previous experience in an administrative or receptionist role.
Excellent communication and interpersonal skills.
High level of accuracy and attention to detail.
Patient Administrator employer: ICON UK
Cancer Centre London (CCL) is an exceptional employer located in Wimbledon, South-West London, offering a supportive and innovative work environment dedicated to enhancing cancer care. With a strong focus on employee wellbeing, CCL provides generous annual leave, a robust pension scheme, and access to wellbeing services, ensuring that staff are well-supported in their roles. Joining our team means being part of a highly skilled multi-disciplinary group committed to making a meaningful impact in patients' lives, with ample opportunities for professional growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Cancer Centre London. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching CCL's mission and values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team delivering exceptional cancer care.
✨Tip Number 3
Practice your communication skills! As a Patient Administrator, you'll need to interact with patients and staff daily. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our amazing team.
We think you need these skills to ace Patient Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Patient Administrator role. Highlight any previous admin or receptionist roles, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in cancer care and how your background makes you a great fit for our team at Cancer Centre London.
Showcase Your Soft Skills:In this role, you'll be interacting with patients and colleagues alike. Make sure to mention your interpersonal skills and any experience you have in providing excellent customer service. We want to see how you can contribute to our supportive environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ICON UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Administrator. Familiarise yourself with tasks like appointment coordination and referral processing. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Patient Administrator, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with patients or colleagues. This will highlight your interpersonal skills and ability to work in a multi-disciplinary team.
✨Emphasise Attention to Detail
In this role, accuracy is crucial. Be ready to discuss how you've maintained high levels of accuracy in previous administrative positions. You could mention specific tools or methods you use to ensure nothing slips through the cracks.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how CCL measures success in patient care. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
