At a Glance
- Tasks: Manage patient reception, coordinate appointments, and support medical secretarial tasks.
- Company: Join Cancer Centre London, a leader in innovative cancer care.
- Benefits: Competitive salary, generous annual leave, pension scheme, and wellbeing services.
- Other info: Exciting opportunity for growth in a dynamic healthcare environment.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25500 - 25500 £ per year.
About us
Based in Wimbledon, South-West London, Cancer Centre London (CCL) is at the forefront of innovative Cancer Care. We pride ourselves on delivering exceptional quality of care provided by highly experienced staff. CCL are part of the Icon Group. Icon Group's mission is to deliver the best care possible, to as many people as possible, as close to home as possible. CCL is the first UK venture, working closely with Nuffield Health, to enhance cancer care and expand patient access in the UK. It is an exciting time to join our team. Our team comprises many of the UK's most experienced cancer consultant doctors who are leading experts in their field, alongside a dedicated and talented multi-disciplinary team. The Team are here to support our patients through their personal cancer journey, providing a tailored care plan that looks after both their physical and emotional wellbeing.
Your role
This role is central to the smooth operation of front-desk and outpatient services, with responsibilities spanning patient reception, appointment co-ordination, referral processing for radiotherapy and chemotherapy, distribution of PET scan reports and providing medical secretarial cover as required.
Benefits
- Annual Salary: £25,500
- Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years' service)
- Pension: You will be auto-enrolled from day 1 at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will also contribute 6%.
- Life Assurance 3 x Annual Salary
- Access to an Employee Assistance Programme and wellbeing services.
Patient Administrator in London employer: ICON UK
Cancer Centre London (CCL) is an exceptional employer located in Wimbledon, South-West London, offering a supportive and innovative work environment dedicated to enhancing cancer care. With a strong focus on employee wellbeing, CCL provides generous annual leave, a robust pension scheme, and access to wellbeing services, ensuring that staff are well-supported in their roles. Joining our team means being part of a highly experienced multi-disciplinary group committed to making a meaningful impact in patients' lives while fostering personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Cancer Centre London. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching CCL's values and mission. Show us how your skills align with our commitment to exceptional patient care. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you'd handle specific scenarios at the front desk or with patient coordination. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you're keen and professional, which is exactly what we look for in a Patient Administrator.
We think you need these skills to ace Patient Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Administrator role. Highlight relevant experience in patient reception, appointment coordination, and any medical secretarial skills you have. We want to see how your background aligns with our mission at Cancer Centre London!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cancer care and how you can contribute to our team. Keep it concise but engaging – we love a good story that connects your experience to our values.
Showcase Your Soft Skills:As a Patient Administrator, you'll be interacting with patients and staff daily. Make sure to highlight your communication skills, empathy, and ability to work under pressure. We’re looking for someone who can keep things running smoothly while providing exceptional care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Cancer Centre London!
How to prepare for a job interview at ICON UK
✨Know the Company Inside Out
Before your interview, take some time to research Cancer Centre London and its mission. Understand their approach to cancer care and how they work with Nuffield Health. This will not only show your genuine interest but also help you align your answers with their values.
✨Highlight Relevant Experience
Make sure to prepare examples from your past roles that demonstrate your skills in patient reception, appointment coordination, and medical secretarial tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Showcase Your Communication Skills
As a Patient Administrator, you'll need to communicate effectively with patients and the medical team. During the interview, practice clear and concise communication. You might even want to role-play common scenarios to demonstrate your ability to handle patient inquiries and concerns.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of challenges faced in the role, or how success is measured. It shows you're engaged and serious about the position.
