At a Glance
- Tasks: Manage front-desk operations and coordinate patient appointments in a supportive environment.
- Company: Join Cancer Centre London, a leader in innovative cancer care.
- Benefits: Enjoy 25 days annual leave, pension contributions, and wellbeing services.
- Other info: Dynamic team atmosphere with opportunities for personal growth and development.
- Why this job: Make a real difference in patients' lives while working with top cancer experts.
- Qualifications: Experience in administration or reception, with strong communication skills.
The predicted salary is between 38616 - 46141 £ per year.
Based in Wimbledon, South-West London, Cancer Centre London (CCL) is at the forefront of innovative Cancer Care.
We pride ourselves on delivering exceptional quality of care provided by highly experienced staff.
CCL are part of the Icon Group.
Icon Group's mission is to deliver the best care possible, to as many people as possible, as close to home as possible.
CCL is the first UK venture, working closely with Nuffield Health, to enhance cancer care and expand patient access in the UK.
It is an exciting time to join our team.
Our team comprises many of the UK's most experienced cancer consultant doctors who are leading experts in their field, alongside a dedicated and talented multi-disciplinary team.
The Team are here to support our patients through their personal cancer journey, providing a tailored care plan that looks after both their physical and emotional wellbeing.
Your role
This role is central to the smooth operation of front-desk and outpatient services, with responsibilities spanning patient reception, appointment co-ordination, referral processing for radiotherapy and chemotherapy, distribution of PET scan reports and providing medical secretarial cover as required.
We want everyone to have an equal opportunity to apply for this role.
If you require any adjustments, or would prefer to apply in an alternative format, please contact hrsupport. uk@icon. team and we will be happy to support you through the process.
- Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years' service)
- Pension: You will be auto-enrolled from day 1 at 5% (with an employer contribution of 4%).
You can also opt to increase your contribution to 6% to which the employer will also contribute 6%.
- Life Assurance 3 x Annual Salary
- Access to an Employee Assistance Programme and wellbeing services.
Previous experience in an administrative or receptionist role. Excellent communication and interpersonal skills. High level of accuracy and attention to detail.
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Patient Administrator employer: Icon UK Limited
At Cancer Centre London, located in the vibrant area of Wimbledon, we are dedicated to providing exceptional cancer care through a collaborative and innovative work culture. Our team of highly experienced professionals is committed to employee growth, offering opportunities to lead groundbreaking projects in Nuclear Medicine while ensuring a supportive environment that prioritises both patient and staff wellbeing. Join us to be part of a pioneering organisation that values your expertise and fosters a meaningful career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Icon UK Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Icon UK Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Icon UK Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Icon UK Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Icon UK Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Icon UK Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Icon UK Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Icon UK Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Icon UK Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
