Site Engagement Liaison

Must be based in the UK and open to reduced nationwide travel.

As a Site Care Partner, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. Working fully embedded within an innovative biopharmaceutical company, you will be the main point of contact for investigative sites throughout a study life cycle; accountable for site start-up activities through activation; accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies.

What you will be doing:

• Accountable for site start-up and activation.
• Deploy GSSO site strategies by qualifying and activating assigned sites.
• Support processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
• Collaborate with key stakeholders providing country/regional level input to country outreach surveys including protocol feasibility, country SOC and medical practices (as applicable) under supervision.
• Maintain a thorough knowledge of assigned protocols.
• Conduct study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.
• Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions.
• Review Site Monitoring Reports.
• Support the site with revision and submission of ICD documents (and amendments).
• Maintain system management (e.g., EDC, Shared Investigator Platform, Site Profile and other systems as applicable) at site level ensuring alignment across platforms.
• Review the Site Management Organization Assessment with the site, when applicable, on an annual basis following site initiation and update as needed under DCSO/ Senior SCP supervision.
• Review and update the SMO Assessment when major staffing, contracting, or other significant site changes/issues occur to confirm that continuity and contingency plans are current.
• Provide input into site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics.
• Provide support to the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.

You must have the following:

• Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience).
• Proficiency in local language preferred. English is required.
• Demonstrated experience in site management with prior experience as a site monitor.
• Demonstrated experience in start up activities through to site activation.
• Demonstrated experience in conduct and close out activities.
• Demonstrated knowledge of quality and regulatory requirements in applicable countries.
• Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements.
• Must demonstrate good computer skills and be able to embrace new technologies.
• Good communication, presentation and interpersonal skills.
• Ability to manage required travel of up to 75% on a regular basis.
• Demonstrated ability to manage cross functional relationships.
• Identifies and builds effective relationships with investigator site staff and other stakeholders.
• Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers website to read more about the benefits of working at ICON: ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

If, in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.