Clinical Supplies Specialist - Logistic in Reading

Clinical Supply Logistics Specialist - Full time office based role in Harlow, Essex. ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Distribution Operations role in Clinical Packaging and Distribution is responsible for providing operational expertise in technical areas of clinical supply (e.g. storage, inventory, pick‑pack, distribution and cold chain).

What you will do

This role ensures the quality, effectiveness and compliance of processes used to supply Clinical Trial Material (CTM) for clinical studies.

• Provide technical support to SME Distribution to define the supply strategy of clinical studies (set‑up).
• Support Clinical Interface, Third‑Party and Clinical Operation during the study (issue management, troubleshooting).
• Ensure all clinical supply chain steps are conducted in compliance with applicable regulations, including Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and other relevant guidelines.
• Prepare and review specific documentation related to supply processes (validation protocols, gap assessment, etc.).
• Participate in the evaluation and management of TP performance, KPI management.
• Participate in audits and assessments of vendor capabilities to ensure compliance with GSK standards.
• Participate in identifying, developing, implementing, and continuously improving processes.
• Collaborate with Quality Assurance, Clinical Interface, Supply Chain, Third‑Party, ClinOps, and other relevant departments to ensure processes are effective and comply with GSK standards.

Your Profile

• You will have solid clinical supplies and logistics experience, with the ability to manage competing priorities and develop your team.
• 5 years+ in distribution operational role in regulated environment.
• In‑depth understanding of distribution supply processes for clinical trial materials.
• Familiarity with regulatory requirements and industry standards related to GMP, GDP, and GCP, deviation and risks management.
• Strong problem‑solving abilities and the capacity to analyze complex data (root cause analysis).
• Ability to develop and implement effective solutions to address challenges.
• Good written and verbal communication skills, capable of effectively conveying technical information to diverse audiences, internal and external.
• Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders.
• Commitment to fostering a culture of teamwork and continuous improvement within the organization.
• Knowledge of logistics topics such as transport documentation, importer of record process, understanding customs and brokerage process.
• Knowledge of inventory management for clinical trials (e.g. reconciliation process).

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance.
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.