Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage patient recruitment and support for clinical trials, ensuring timely delivery of initiatives.
- Company: Join ICON, the world's largest clinical research organisation focused on healthcare intelligence.
- Benefits: Enjoy competitive salary, flexible work options, health insurance, and various perks like gym discounts.
- Why this job: Be part of a diverse team making a real impact in healthcare while developing your skills.
- Qualifications: BA/BS in a relevant field with 3 years' experience in patient recruitment and clinical trials.
- Other info: ICON values inclusion and encourages all qualified candidates to apply, regardless of background.
The predicted salary is between 36000 - 60000 £ per year.
As a Patient and Engagement Specialist (Project Manager) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Patient & Site Engagement (PSE) Operations Specialist (OS) services provide the PSE Managers with administrative support for the management, execution and timely delivery of tactics for patient and site-facing initiatives in support of a clinical trial. Interface with key Delivery Unit customers Trial Delivery Leaders (TDLs), Trial Delivery Managers (TDMs). Interface with key Global Clinical Operations (GCO) customers Local Trial Manager (LTM) and Site Manager (SM), suppliers, and other stakeholders involved in the development, management, and dissemination of patient and site-facing tactics. Responsible for supporting the coordination of congress / conference activities, as required. Responsible for supporting PSE Managers in vendor management activities such as budget tracking, filing, training, eMP requests, issue logging, and metrics reporting.
What you will be doing:
- Services rendered will adhere to applicable sponsor SOPs, WIs, policies, local regulatory requirements, etc.
- Comply with relevant time reporting systems, training requirements and developing therapeutic knowledge enough for role and responsibilities.
- Ensure accuracy and oversight of Scope of Work (SOW) to reflect all External Service Providers planned services and budgets. This includes forecasting and proactive management of PSE trial budgets and Purchase Orders.
- Keep the project plan updated in relation to timelines and budget based on the scope of work for delivery of the tools and tactics for a clinical trial.
- Drive execution of tactics and initiatives through management of service providers as required by business including: creative and content development, global translations, material production, technical development of apps, websites, and other technological tools to promote patient/caregiver and/or site engagement.
- Ensure compliance with sponsor policies by way of documenting Compliance review and approval of tools and tactics; maintain oversight for IRB/EC approvals, as needed.
- Ensure clear communications with all stakeholders throughout the process to ensure clearly defined expectations. Stakeholders include service providers, study and clinical teams, PSE team members, leadership, and compliance. Contribute to study meetings via facilitation, attending, and/or presenting at various meetings.
-
- Maintain deep understanding and use of sponsor finance and contracting systems.
- Support the coordination of congress / conference preparations and on-site logistics, as applicable
- Ensure development and delivery of presentations and workshop content at Global Investigator Meetings, Ad Hoc face-to-face meetings, and other similar meetings as needed
You are:
- BA/BS or equivalent, preferably in a scientific or health-related discipline.
- Minimum of 3 years relevant experience in global patient recruitment and clinical trial execution with a pharmaceutical company, CRO, and/or healthcare facility/research site.
- Previous experience in clinical trial operations including the execution of study outreach, patient compliance and support programs.
- Strong planning and tracking skills, customer focused, well organized, detail oriented and capable of successfully managing multiple projects.
- Excellent time, priority, and self-management skills. Strong project management skills.
- Strong team orientation: demonstrates initiative to solve problems and improve efficiency and/or customer service.
- High degree of proficiency in Microsoft Excel, PowerPoint and Word. Microsoft Project.
- Good written and oral communication skills.
- Strong understanding of appropriate software and company systems.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
https://careers.iconplc.com/reasonable-accommodations
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
#LI-Remote
#LI-RS1 #J-18808-Ljbffr
Patient Recruitment Specialist employer: ICON Strategic Solutions
Contact Detail:
ICON Strategic Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Recruitment Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in patient recruitment and clinical trial execution. Understanding current methodologies and technologies can give you an edge during interviews, showing that you're proactive and knowledgeable about the field.
✨Tip Number 2
Network with professionals in the clinical research industry. Attend relevant conferences or webinars to meet potential colleagues and learn more about the role. This can also lead to valuable referrals when applying for the Patient Recruitment Specialist position.
✨Tip Number 3
Prepare to discuss specific examples of your project management experience. Be ready to explain how you've successfully managed multiple projects, particularly in a clinical setting, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research StudySmarter and its values thoroughly. Understanding our mission and how we operate will help you align your answers with what we’re looking for, making you a more attractive candidate for the Patient Recruitment Specialist role.
We think you need these skills to ace Patient Recruitment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient recruitment and clinical trial execution. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention your project management experience and ability to work with diverse stakeholders.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Excel, PowerPoint, and Word, as well as any experience with project management tools. Provide examples of how you've successfully managed multiple projects in the past.
Showcase Communication Abilities: Since the role requires clear communication with various stakeholders, include examples of your written and oral communication skills. Mention any presentations or workshops you've facilitated to demonstrate your capability.
How to prepare for a job interview at ICON Strategic Solutions
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid understanding of the Patient Recruitment Specialist role. Familiarise yourself with clinical trial operations, patient engagement strategies, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Project Management Skills
Since this role involves managing multiple projects and stakeholders, be prepared to discuss your project management experience. Share specific examples of how you've successfully coordinated tasks, managed budgets, and ensured timely delivery of initiatives in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to overcome challenges in patient recruitment or stakeholder communication, and be ready to explain your thought process and the outcomes.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise communication. Be prepared to discuss how you would ensure clear expectations with stakeholders and how you handle feedback or conflicts in a team setting.
