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- Tasks: Manage the Site Payments Team and ensure accurate site and patient payments.
- Company: Join ICON, the world's largest clinical research organisation focused on healthcare intelligence.
- Benefits: Enjoy competitive salary, flexible benefits, health insurance, and a supportive work-life balance.
- Why this job: Make an impact in a results-driven environment while collaborating with diverse teams.
- Qualifications: BS or advanced degree with 5 years of relevant experience in site payments required.
- Other info: ICON values inclusion and encourages all qualified applicants to apply.
The predicted salary is between 43200 - 72000 £ per year.
As a Site Payments Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
What you will be doing:
The Site Payments Manager is responsible for the oversight and management of the Site Payments Team. This role will be accountable for enforcing accurate, timely and complete site and patient payments in accordance with governing documentation
- Functional management and oversight of regionally-aligned resources and assignments within the Site Payments Team.
- Supports the forward progression of disease area strategy in conjunction with leadership and Disease Area Leads across functions.
- Engages with site-facing colleagues to further the Sites First and Patients First mentality.
- Supports the development and delivery of appropriate training on payments across functions.
- Oversees day to day with vendors on metrics, reporting, product enhancements, and escalations.
- Collaborates with study teams, key stakeholders, and Payment Analysts on problems or issues as they arise.
- Proactively and clearly communicates across functions.
- Works across functions with Site Contracting, Budgeting, and Data Management to ensure study budgets are setup and configured appropriately for payments.
- Identifies areas of need and opportunity in the continued evolution of processes and efficiencies and supports formal documentation of best practices.
- Escalate issues as needed to leadership.
You are:
- BS. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager)
- Minimum of 5 years of relevant work experience within site payments
- Strong organizational skills and ability to handle multiple responsibilities simultaneously while meeting high quality and timeliness standards under pressure
- Commitment to developing strong collaborative relationships with other members of the department, clients, vendors, and cross-functional teams
- Solution-oriented, positive, “can do” approach
- Comfortable in a results-driven, highly accountable environment where you can make an impact
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
https://careers.iconplc.com/reasonable-accommodations
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. #J-18808-Ljbffr
Manager of Investigator Payments employer: ICON Strategic Solutions
Contact Detail:
ICON Strategic Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager of Investigator Payments
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in site payments within clinical research. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 2
Network with professionals in the clinical research field, especially those who have experience in site payments. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple responsibilities under pressure. Highlighting your organisational skills and ability to collaborate effectively will resonate well with the hiring team.
✨Tip Number 4
Showcase your solution-oriented mindset by thinking of potential improvements or efficiencies in site payment processes. Being proactive about identifying areas for enhancement can set you apart as a candidate who is ready to make an impact.
We think you need these skills to ace Manager of Investigator Payments
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Site Payments Manager. Highlight your relevant experience in managing site payments and your ability to oversee teams effectively.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, ability to handle multiple responsibilities, and any previous experience in clinical research or site payments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have successfully managed teams or improved processes in previous positions, demonstrating your solution-oriented approach.
Highlight Collaborative Skills: Since the role requires collaboration with various stakeholders, make sure to include examples of how you have built strong relationships in past roles. This will show your commitment to teamwork and your ability to communicate effectively across functions.
How to prepare for a job interview at ICON Strategic Solutions
✨Showcase Your Organisational Skills
As a Site Payments Manager, you'll need to juggle multiple responsibilities. Be prepared to discuss specific examples of how you've successfully managed competing priorities in the past, demonstrating your strong organisational skills.
✨Emphasise Collaboration
This role requires building strong relationships with various teams. Highlight your experience in collaborating with cross-functional teams and how you’ve fostered a 'Sites First and Patients First' mentality in previous roles.
✨Be Solution-Oriented
The job description mentions a solution-oriented approach. Prepare to share instances where you've identified problems and implemented effective solutions, showcasing your proactive mindset.
✨Understand the Importance of Communication
Effective communication is key in this role. Be ready to discuss how you’ve communicated complex information clearly across different functions and how you handle escalations or issues as they arise.
