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- Tasks: Join us as a Patient Recruitment Associate, helping recruit patients for clinical studies through tele-screening.
- Company: ICON plc is a leading healthcare intelligence and clinical research organisation committed to innovation and excellence.
- Benefits: Enjoy flexible working hours, competitive salary, health insurance, and various perks like gym discounts and childcare vouchers.
- Why this job: Be part of a fun, inclusive team that values your contributions while shaping the future of clinical development.
- Qualifications: Strong communication skills, proactive attitude, and ability to multitask; medical terminology knowledge is a plus.
- Other info: This is a part-time, fixed-term contract role based in Coventry with potential shift and weekend work.
The predicted salary is between 24000 - 36000 £ per year.
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At Accellacare - an ICON Company, it’s our people that set us apart. As a global provider of drug development solutions, our work is serious business but that doesn’t mean we can’t have fun whilst we do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry!
The purpose of the role is to strengthen the business growth and revenue of ICON by recruiting patients onto our current studies. Acting as the main point of contact for the recruitment of patients through tele-screening into the various studies and to administer, maintain and coordinate the logistical aspects of relevant clinical trials.
- Patient Recruitment/Tele screening - asking the caller a series of pre-identified questions and accurately recording their answers to assess their suitability to take part in a clinical study.
- Maintaining patient appointment diary ensuring that entries are accurate and up to date.
- Providing customer care by working collaboratively and building positive, constructive patient relationships.
- Communicating effectively with internal and external customers.
- Striving to meet personal and team targets.
- Working strict confidentiality in all forms including electronically, written form and verbal.
- Responsible for delivering high quality, accurate work, ensuring all administration is filled accordingly.
- Self-motivated, organise own workload to ensure effective delivery of delegated tasks and projects.
- Business curiosity that encompasses ICON values.
- Proactively keep up to date with current studies, identifying any training needs.
This role involves shift and weekend work.
Your profile:
- Excellent communication skills along with strong influencing skills
- Excellent interpersonal skills and telephone manner
- Pro-active, flexible and able to multi-task
- Good organisational skills with attention to detail
- Able to work under pressure and to deadlines
- Self-motivated
- IT literate
- A basic understanding of medical terminology would be helpful but not essential.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family.
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Patient Recruitment Associate- fixed-term contract employer: ICON plc
Contact Detail:
ICON plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Recruitment Associate- fixed-term contract
✨Tip Number 1
Familiarise yourself with the clinical research process and patient recruitment strategies. Understanding how studies are designed and what makes a successful recruitment campaign can give you an edge during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves tele-screening, being able to convey information clearly and build rapport quickly will be crucial in demonstrating your suitability for the position.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will help illustrate your ability to handle the workload and meet deadlines effectively.
✨Tip Number 4
Research ICON plc and their current studies. Being knowledgeable about their work and values will not only help you tailor your responses but also demonstrate your genuine interest in joining their team.
We think you need these skills to ace Patient Recruitment Associate- fixed-term contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Patient Recruitment Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in patient recruitment or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of ICON's mission and values that resonate with you, and explain how your background makes you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Patient Recruitment Associate role.
How to prepare for a job interview at ICON plc
✨Showcase Your Communication Skills
As a Patient Recruitment Associate, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Practice answering questions concisely and confidently.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of the role, such as tele-screening and maintaining patient diaries. This will help you answer questions more effectively and show that you're genuinely interested in the position.
✨Demonstrate Organisational Skills
Highlight your organisational abilities during the interview. Discuss how you manage your workload and ensure accuracy in your tasks, as these skills are crucial for maintaining patient records and coordinating logistics.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask your interviewers. This shows your interest in the company and the role, and it gives you a chance to learn more about their expectations and culture.
