At a Glance
- Tasks: Support data centre operations, including installations, upgrades, and hardware management.
- Company: Join a leading tech firm focused on innovative IT solutions.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Fast-paced environment with 24/7 coverage and exciting career advancement potential.
- Why this job: Be part of a dynamic team ensuring top-notch IT infrastructure support.
- Qualifications: Experience in data centres, strong attention to detail, and relevant IT certifications.
The predicted salary is between 34000 - 42000 £ per year.
Salary: £34,000 - 42,000 per year
Requirements
- Experience working in a data centre environment (IMACD / hardware deployment)
- Knowledge of structured cabling (copper and fibre) and data centre standards
- Experience with ticketing and asset management systems
- Strong attention to detail with the ability to follow processes and procedures
- Ability to work independently and as part of a team in a fast-paced environment
- Flexible approach to shift work, including nights and weekends
- Competent in MS Office (Outlook, Word, Excel)
- CompTIA A+, Network+ or similar IT certifications
- Experience within a banking or enterprise IT environment
- Previous data centre or structured cabling certifications (e.g. BICSI)
Responsibilities
- Deliver IMACD services, including installations, moves, upgrades, refreshes, and decommissions of IT infrastructure
- Rack, stack, and decommission servers, network hardware, and associated equipment within data centre environments
- Install, manage, label, trace, and recover structured cabling (copper and fibre) in line with client standards
- Provide first-line hardware and infrastructure support, including component swaps, diagnostics, and assisted fault resolution
- Support incident and change management processes by following approved procedures and escalation paths
- Maintain accurate documentation, asset records, work orders, and ticket updates within client and ONNEC systems
- Carry out technology space inspections and ensure housekeeping and safety standards are maintained
- Escort and supervise third-party vendors and client teams working within secure technology areas
- Ensure full compliance with health & safety, quality, and client-specific operational requirements
- Participate in shift handovers, 24x7 rota coverage, and out-of-hours or weekend activities as required
Technologies
- Excel
- Hardware Support
- Network
We think you need these skills to ace Data Centre Support Engineer
Data Centre Experience
IMACD Services
Structured Cabling (Copper and Fibre)
Ticketing and Asset Management Systems
Attention to Detail
Teamwork
Independent Work
