At a Glance
- Tasks: Provide hands-on technical support in a creative learning environment.
- Company: Join a leading network of creative education institutes in the UK.
- Benefits: Competitive salary, employee assistance programme, and attractive benefits.
- Other info: Flexible hours with opportunities for training and professional growth.
- Why this job: Shape the student experience and support creativity on campus.
- Qualifications: Technical or creative qualification and customer-facing experience preferred.
The predicted salary is between 25000 - 25664 ÂŁ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
We are seeking a Campus Support Technician (CST) to join our Estates & Facilities team, providing high‑quality front‑line technical and operational support to students and staff across our dynamic, creative campus.
About the RoleThe CST role is central to ensuring students have a safe, supportive, and professionally run environment in which to learn and create. You will provide day‑to‑day assistance across teaching rooms, studios, performance spaces, and events, while also supporting the wider facilities team.
Front‑Line Technical Support- Deliver helpful, professional first‑line support to students across teaching rooms, studios, labs, and communal learning spaces.
- Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
- Support student inductions, open days, equipment demonstrations, and practical sessions.
- Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.
- Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
- Help maintain asset records, barcoding, and condition monitoring.
- Identify equipment faults and assist with basic maintenance or reporting.
- Assist with daily building checks to maintain a safe, clean, and functional campus.
- Support minor maintenance tasks, room setups, and presentation standards.
- Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
- Act as Fire Marshal / First Aider once trained.
- Support contractors on site and assist with basic IT troubleshooting for staff and students.
- Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
- Maintain a professional, student‑focused presence and contribute positively to team culture.
- Follow all organisational policies, procedures, and Health & Safety standards.
We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.
Qualifications & Training- A relevant technical, creative, or facilities‑related qualification or practical experience (desirable).
- Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.
- Experience in a customer‑facing, technical, creative, or educational setting.
- Experience supporting practical sessions, events, or technical spaces is desirable.
- Experience in a creative or music‑focused environment is highly advantageous.
- Confident communication and interpersonal skills.
- A practical, problem‑solving approach and strong organisational ability.
- Ability to manage multiple priorities in a busy environment.
- Willingness to learn new systems, equipment, and procedures.
- Flexibility to support evening and weekend activity when required.
As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands‑on work, and engaging with students and staff in a lively academic environment.
How to ApplyIf you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community.
The deadline for applications is on 12th May 2026.
To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.
Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Employee Assistance Program, Auto‑Enrolment Pension Scheme with Royal London, Cycle to Work Scheme, Discount for Masters Programmes + attractive benefits.
INTERNAL VACANCY ONLY Campus Support Technician (CST) -AD Education Leeds employer: ICMP
Contact Detail:
ICMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL VACANCY ONLY Campus Support Technician (CST) -AD Education Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at AD Education UK through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show your passion for creativity! When you get the chance to speak with interviewers, share your experiences in creative environments. Let them know how you can contribute to their vibrant campus culture.
✨Tip Number 3
Prepare for hands-on scenarios! Since the CST role is all about practical support, think of examples where you've solved problems or helped others in technical settings. Be ready to discuss these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at AD Education UK.
We think you need these skills to ace INTERNAL VACANCY ONLY Campus Support Technician (CST) -AD Education Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for supporting creative learning environments! Share any relevant experiences that highlight your love for helping students and working in technical spaces.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to know how you fit into our vibrant campus community!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see how you’d be a great fit for the CST role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at ICMP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Campus Support Technician role. Familiarise yourself with the key responsibilities like providing technical support and assisting in practical sessions. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Whether it’s fixing equipment or managing multiple tasks, highlight your practical, problem-solving approach. This is crucial for a hands-on role like this one.
✨Emphasise Teamwork and Communication
Since the CST role involves working closely with students and staff, be prepared to discuss your teamwork and communication skills. Share specific instances where you collaborated effectively or helped others, as this will show you’re a great fit for their team-oriented environment.
✨Demonstrate Your Passion for Creative Education
Make sure to convey your enthusiasm for supporting creative learning environments. Talk about any relevant experiences in educational or creative settings, and express your commitment to helping students thrive. This passion can set you apart from other candidates.