At a Glance
- Tasks: Provide hands-on technical support in creative learning spaces and assist students and staff.
- Company: Join a leading network of creative education institutes with a vibrant culture.
- Benefits: Competitive salary, employee assistance programme, and discounts on master's programmes.
- Other info: Flexible hours, including evenings and weekends, with excellent career growth opportunities.
- Why this job: Shape the student experience in a dynamic, creative environment while developing your skills.
- Qualifications: Technical or creative qualification preferred; customer service experience is a plus.
The predicted salary is between 22000 - 29000 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
We are seeking a Campus Support Technician (CST) to join our Estates & Facilities team, providing high-quality front-line technical and operational support to students and staff across our dynamic, creative campus.
About the RoleThe CST role is central to ensuring students have a safe, supportive, and professionally run environment in which to learn and create. You will provide day-to-day assistance across teaching rooms, studios, performance spaces, and events, while also supporting the wider facilities team.
Front-Line Technical Support- Deliver helpful, professional first-line support to students across teaching rooms, studios, labs, and communal learning spaces.
- Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
- Support student inductions, open days, equipment demonstrations, and practical sessions.
- Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.
- Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
- Help maintain asset records, barcoding, and condition monitoring.
- Identify equipment faults and assist with basic maintenance or reporting.
- Assist with daily building checks to maintain a safe, clean, and functional campus.
- Support minor maintenance tasks, room setups, and presentation standards.
- Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
- Act as Fire Marshal / First Aider once trained.
- Support contractors on site and assist with basic IT troubleshooting for staff and students.
- Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
- Maintain a professional, student-focused presence and contribute positively to team culture.
- Follow all organisational policies, procedures, and Health & Safety standards.
We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.
Qualifications & Training- A relevant technical, creative, or facilities-related qualification or practical experience (desirable).
- Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.
- Experience in a customer-facing, technical, creative, or educational setting.
- Experience supporting practical sessions, events, or technical spaces is desirable.
- Experience in a creative or music-focused environment is highly advantageous.
- Confident communication and interpersonal skills.
- A practical, problem-solving approach and strong organisational ability.
- Ability to manage multiple priorities in a busy environment.
- Willingness to learn new systems, equipment, and procedures.
- Flexibility to support evening and weekend activity when required.
As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands-on work, and engaging with students and staff in a lively academic environment.
How to ApplyIf you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community.
The deadline for applications is on 16th February 2026.
To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.
Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Employee Assistance Program, Auto-Enrolment Pension Scheme with Royal London, Cycle to Work Scheme, Discount for Masters Programmes + attractive benefits.
Campus Support Technician (CST) -AD Education Leeds employer: ICMP
Contact Detail:
ICMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support Technician (CST) -AD Education Leeds
✨Tip Number 1
Get to know the campus! Familiarise yourself with the facilities and technical spaces before your interview. This will not only help you feel more confident but also show your genuine interest in the role and the environment you'll be working in.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or at events. They can provide insider tips about the role and the team culture, which can give you an edge during your interview.
✨Tip Number 3
Prepare for hands-on scenarios! Since the CST role is all about practical support, think of examples from your past experiences where you've solved problems or helped others in a technical setting. Be ready to share these stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our vibrant community. Don’t miss out on this opportunity!
We think you need these skills to ace Campus Support Technician (CST) -AD Education Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for supporting creative learning environments! In your application, share specific examples of how you've helped others in technical or educational settings. This will help us understand why you're the perfect fit for our Campus Support Technician role.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the responsibilities of the CST role, so don’t be shy about showcasing your technical know-how and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this position and how you can contribute to our vibrant campus community. Keep it friendly and professional, and make sure to mention any relevant experiences that demonstrate your problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ICMP
✨Know Your Stuff
Before the interview, make sure you’re familiar with the technical aspects of the role. Brush up on your knowledge of equipment maintenance and health & safety protocols. Being able to discuss specific tools or techniques relevant to the Campus Support Technician position will show that you're genuinely interested and prepared.
✨Show Your People Skills
Since this role is all about supporting students and staff, be ready to share examples of how you've successfully interacted with others in a customer-facing or educational setting. Highlight your communication skills and any experience you have in problem-solving within a team environment.
✨Demonstrate Your Passion for Creativity
AD Education values creativity, so don’t shy away from expressing your enthusiasm for the creative media sector. Share any personal projects or experiences that showcase your passion for the arts, whether it’s music, film, or another creative field. This will help you connect with the interviewers on a deeper level.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role and the campus environment. Ask about the types of events you might support or how the team collaborates with academic staff. This shows your interest in the position and helps you gauge if it’s the right fit for you.