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For Companies At a Glance
- Tasks: Supervise daily operations, ensuring compliance with health and safety regulations and excellent customer service.
- Company: Join a leading creative education network with over 40 years of experience.
- Benefits: Enjoy competitive salary, pension scheme, healthcare plan, and staff discounts on courses.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in the creative media education sector while developing your leadership skills.
- Qualifications: Experience in facilities management or customer-facing roles; NEBOSH/IOSH qualification is a plus.
The predicted salary is between 30451 - 30451 ÂŁ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
Facilities Team Supervisor Location: London | Contract Type: Full-time (1FTE) | Salary: Up to ÂŁ30,451 pro rata (depending on experience) | Closing Date: Sunday, 24th May 2026
About Us
SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is part of the AD Education group of companies, delivering industry‑focused creative education to more than 30,000 students.
About the Role
The role of the Facilities Supervisor is to support the Facilities Manager in the management of the day‑to‑day operations of ICMP buildings, ensuring that all legal, contractual and internal performance obligations, as well as all customer service obligations, are met efficiently and timely. This includes maintaining compliance with all relevant Health and Safety regulations, managing security and cleaning, building contractors and other on‑site contractors. It also involves first‑line supervision of the Facilities Assistants and Casual Assistants.
Main Duties and Responsibilities
- Manage day‑to‑day compliance with all Health and Safety related regulations, including Fire Safety, First Aid and incident reporting, delegating tasks to team members, and ensuring timely progress.
- Operationally maintain the asset register (including bar‑coding, logging, reporting and yearly stocktake).
- Deliver waste management operations, ensuring the contractor delivers the agreed SLA.
- Schedule and deliver general infrastructure maintenance and PPM, delegating tasks to team members, and ensuring timely progress.
- Manage stationery and office support needs, ensuring stock levels are maintained.
- Support the Facilities Manager in delivering the budget as required.
Resource Planning
- Assist the Facilities Manager in the delivery of any project and refurbishment works.
- Attend and assist with open days and events.
Personnel
- Assist with induction and training of Facilities Assistants and monitor the performance of team members, identifying the need for further training where appropriate.
- Ensure team morale and focus is maintained and that team delivers exceptional customer service to all stakeholders efficiently and timely.
Administrative
- Manage the Facilities Team staff rota ensuring all sites are manned appropriately at all times.
- Manage the asset database and lead the team on any changes or developments.
- Manage the purchasing of items such as stationery, cleaning and toilet supplies, facilities shop stock and vending.
- Administer petty cash.
- Assist the finance team with end‑of‑month reconciliation for Facilities.
Person Specification
ICMP is seeking to appoint highly skilled, dynamic, flexible, and committed people with the potential to help us realise our mission and strategic objectives. The appointing panel will, therefore, require sufficient evidence of ability and achievement in each of the following areas to make an appointment. The criteria below are essential to the requirements of the post. The selection panel will be looking for evidence of these criteria in your application form and interview only.
Qualifications / Training
- NEBOSH / IOSH qualification is desirable if not essential.
Experience
- Previous experience as a facilities assistant or a customer‑facing role, musical knowledge essential.
Skills Required
- Excellent communication skills.
- An ability to motivate, drive and performance manage junior team members.
- Self‑disciplined and organised in the approach to duties.
- An ability to problem‑solve, fault‑find and demonstrate initiative.
- Possessing the confidence to challenge pre‑existing constructs where necessary and an ability to be confident when liaising with people at all levels.
- A good understanding of working in facilities and building services from within HE, FE or corporate sector is beneficial but not essential.
To improve the diversity of our academic team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background. Note: ICMP is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Employee Assistance Programme
- Auto‑Enrolment Pension Scheme with Royal London Pension
- Cycle to Work Scheme
- Enhanced Maternity and Adoption Pay
- Enhanced Paternity Pay
- Occupational Sick Pay
- Healthcare Cash Plan
- Employee Assistance Programme (Legal & General)
- Group Income Protection (Legal & General)
- Life Assurance (Legal & General)
- Season Ticket Loans
- Ride to Work Scheme
- Staff Discounts – Short Courses
Facilities Team Supervisor employer: ICMP
Contact Detail:
ICMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Team Supervisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the creative media industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at AD Education UK. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around creativity and innovation. Think about how your experience aligns with their mission and be ready to share specific examples of how you’ve tackled challenges in previous roles.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for facilities management shine through. Be enthusiastic about the role and how you can contribute to the team’s success at ICMP.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AD Education UK. Good luck!
We think you need these skills to ace Facilities Team Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Facilities Team Supervisor role. We want to see how you can contribute to our mission at ICMP, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey ideas clearly. Whether it’s through your cover letter or CV, let us see how you can engage with different stakeholders effectively.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can think on their feet! Share examples in your application where you’ve successfully tackled challenges or improved processes. This will show us that you have the initiative we value at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at ICMP
✨Know Your Stuff
Make sure you understand the role of a Facilities Team Supervisor inside out. Familiarise yourself with health and safety regulations, compliance requirements, and the day-to-day operations of facilities management. This will help you answer questions confidently and show that you're serious about the position.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to maintain team morale and deliver exceptional customer service, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like a health and safety incident or a maintenance issue. Think through potential scenarios in advance and prepare structured responses that demonstrate your problem-solving skills and initiative.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the panel. Inquire about the team's current challenges, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.