At a Glance
- Tasks: Support students with finance queries and manage student debt lifecycle.
- Company: Join a leading creative education network with over 40 years of experience.
- Benefits: Enjoy competitive salary, healthcare, pension scheme, and staff discounts.
- Other info: Be part of a supportive team dedicated to fostering talent and inclusivity.
- Why this job: Make a real difference in students' lives while working in a creative environment.
- Qualifications: Strong communication skills and experience in credit control or accounts receivable.
The predicted salary is between 36450 - 44550 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK.
The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education.
With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
Location
Based at SAE London Campus
Contract Type
Permanent
Hours
Full-time- 37 hours per week
Salary
Grade 7, Up to £30,756 depending on experience
Closing Date
7 September 2026
About Us
SAE UK, with campuses in London, Liverpool, Leeds, Glasgow and Leamington Spa, is part of the SAE global brand.
SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries.
The SAE network of campuses spans over 28 countries on six continents with more than 40 campuses.
About the Role
The Campus Finance Support Officer is responsible for the complete lifecycle of the student debt, including working with stakeholders and supporting teams to achieve timely billing, effective collections, accurate reporting and resolution of outstanding balances in line with institutional policies.
This role will oversee and be responsible for posting of receipts, credit control, month end reconciliation tasks and various project works.
Key Responsibilities
- Help newand existingstudents by addressing queries in the finance inbox.
- Active debt chasingand regular reporting to the finance team as discussed with AR manager.
- Proactivelyaddressandidentifystudentpaymentqueriesinlinewith ICMPand SAEpaymentpoliciesand T&Cs.
- Regularfollow upwithstudentson missed payment plans and collection of such payments on-site, via the telephone and email.
- Changes to SLC portal through change of circumstances and clearing of old queries.
- Strongunderstandingand addressingof government agency payment terms and funding gap issues in line with ICMP policies.
- Resolving or escalating tuition fee related student disputes and shortfalls.
- Work in a flexible manner, undertaking such other duties and tasks as reasonably requested.
- Activelyparticipatein financial projects for both ICMP and SAE.
- Preparing month-end credit controlreportingfollowing collationand review of student debt.
- Participate in month-end closing tasks andreconciliation of the Sage and the Student Management System
- Other
- Alwaysworkandactinaccordancewith ICMPvalues, adheringtoallpoliciesandprocedures.
- Promoteandensuresafeworkingpracticesandteamwell-being.
- Alwaysdemonstrateandpromoteprofessionalandethicalbehaviourandappearance.
- Workcooperativelyandflexiblywiththeteamandcampusteamtosupportperiodsof absence, workload peaks and undertake other duties and tasks asrequired.
- Key Performance Indicators
- Accuracy and timely completion of tasks. Administration of general queries responded accurately and promptly, all completed in line with procedure and deadlines.
- Evidence of a professional, customer-centric service provided to the team, students, and colleagues.
- Familiarity and adherence with ICMP policies and procedures.
- Positive colleague feedback of working flexibly as a supportive and productive member of the team.
- Maintenance of a safe, professional, clean and productive working environment, with all health and safety activities completed diligently and in line with timescales.
- Always representing the campus in a professional manner that enhances the image and reputation for the team, campus and the SAE brand in general.
- All duties are carried out and completed on time and as directed.
- Strong understanding of accounting for receivables and reconciliation of month end account.
This includes raising of invoices, preparing reports, collaboration with general ledger and resolving queries.
Person Specification
Essential
- Articulate and persuasive credit controller skills with cultural awareness.
- Excellentnegotiation and query resolution skills.
- Strong understandingof receivables andcollection procedures.
- Proficient in use of technology, databasesand office software, i. e.
Microsoft Office/ Google, and data management systems.
Must be proficient in the use of Excelfor reporting purposes.
- Experienceinunderstandingandworkingwithinternalcontrolsandprocessimprovements.
- Fullworkingrightsforthe UK.
- Proventrackrecordofsuccessinarolewithinacreditcontroland accountsreceivablefunction.
- Desired
- Knowledge and experience with UK Funding Agencies, working in the SLC portal.
- Knowledge and experience with accounting packages (Sage).
- Previousexperience inan accountancy role.
- Part orfull AATqualified professional.
Why Work With Us?
At ICMP, we’re passionate about supporting talent and fostering a culture of professionalism, creativity, and inclusivity.
You'll be joining a collaborative and supportive team with a shared mission to deliver an exceptional educational experience for our students.
Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community.
ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults.
Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
- Long Service Award Policy
- Enhanced Maternity and Adoption Pay
- Healthcare Cash Plan via Healthshield
- Employee Assistance Program.
- Auto-Enrolment Pension scheme with Royal London ADE will match your contributions up to 3% of your salary.
- Cycle to work scheme.
- Life Assurance (Legal & General)
- Enhanced Paternity Pay
- Occupational Sick Pay
- Group Income Protection (Legal & General)
- Season Ticket Loans
- Staff Discounts – Short Courses 2025-2026
- 3 business closure days in addition to 33 days of entitled AL inclusive of public/bank holidays
- #J-18808-Ljbffr
Campus Finance Support Officer employer: ICMP
SAE is an exceptional employer, offering a dynamic work environment in the vibrant city of Leeds, where creativity and innovation thrive. As part of our team, you will benefit from flexible working hours, opportunities for professional development, and a supportive culture that values diversity and inclusion. Join us in shaping the future of content creation and marketing education while enjoying the unique advantages of being part of a new campus launch.
