At a Glance
- Tasks: Engage and convert prospective students for creative short courses through dynamic recruitment strategies.
- Company: Join AD Education UK, a leader in creative media education with over 40 years of experience.
- Benefits: Enjoy competitive salary, employee assistance programmes, and generous discounts on courses.
- Other info: Be part of a diverse team committed to shaping the next generation of creative professionals.
- Why this job: Make a real impact on students' futures in the vibrant music and creative industries.
- Qualifications: Strong communication skills and a passion for education and creativity are essential.
The predicted salary is between 28713 - 28713 € per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market‑leading portfolio of schools includes The Institute of Contemporary Music Performance and SAE Institute UK.
About The Role
As a Short Courses Recruitment Advisor for AD Education UK (ICMP & SAE UK), this role is responsible for implementing a variety of recruitment and sales strategies aimed at attracting, engaging, and converting leads into enrolled students for our Short Courses portfolio both in person and online. This dynamic role requires a proactive, results‑driven, and data‑focused approach, with a strong commitment to meeting and exceeding revenue and recruitment goals. Serving as the primary point of contact for prospective short course students, you will organise and deliver engaging recruitment and event activities, manage promotional periods, and execute upsell and bundle promotions to encourage enrollment into additional short courses. Collaboration with the Admissions, Marketing, and Academic teams is essential. You will handle enquiries, guide applicants through the process, extend offers, advise on financial and Visa compliance processes to ensure a smooth onboarding experience. Providing accurate information about courses, enrollment procedures, finances, and the overall student experience is crucial.
Principal Responsibilities
- Sales and Leads Management: Acting as a first point of contact for applicants and enquirers considering studying a short course program. Serve as the primary contact for short course applicants, handling inquiries via phone, email, and in‑person during core business hours in accordance with SLA agreements. Engage in one‑on‑one calls with prospective students to address course‑related questions. Maintain an organised recruitment database for reference and generate regular recruitment reports, including conversion rates and lead quantity metrics. Oversee the Customer Relationship Management (Salesforce) CRM system, ensuring accuracy and implementing best practices for lead organisation and reporting. Welcome applicants at taster sessions, auditions, maintain accurate records, and explore further educational opportunities with short course students. Provide expert guidance on recruitment and onboarding processes and contribute to setting realistic revenue and recruitment targets for Industry Short Courses.
- Recruitment & Operations: As directed by the Short Courses Manager deliver the 'Lead Nurturing' process and continually feedback around ways to improve the workflows. Provide oversight and regular reports on all recruitment activities; including metrics on conversion rates and target lead quantity. Organise, host and deliver regular 'Recruitment Events' both online and in person for all courses to enhance conversion rates. Deliver & identify key areas for improvement in recruitment and sales processes and implement effective solutions to increase conversion rates.
- Admissions: Sending course offers to applicants within the agreed timeframes. Ensuring applicants have the necessary fee and payment information. Communicating with applicants that have not replied to course offers to encourage them to accept. Work with the Visa Compliance Manager to ensure student‑route visa procedures are adhered to for incoming students. Ensure that applicants, enquirers and supporters have a high‑quality experience when engaging with the admissions process.
Other Duties
Reporting to the Head of Student Services on any emergent SEND, Health & Wellness and Health and Safety with respect to students. Any other duties appropriate to the role, as designated by the Dean, Marketing Director and Short Courses Manager. Participating in relevant internal and external training as directed by the business.
AD Education UK is an equal opportunities employer and is committed to safeguarding and promoting the welfare of the young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS check. To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.
Benefits include Employee Assistance Programme, Auto‑Enrolment Pension Scheme with Royal London Pension, Cycle to Work Scheme, Enhanced Maternity and Adoption Pay, Enhanced Paternity Pay, Occupational Sick Pay, Healthcare Cash Plan, Group Income Protection, Life Assurance, Season Ticket Loans, Ride to Work Scheme, and Staff Discounts – Short Courses.
Short Courses Recruitment Advisor employer: ICMP - The Institute of Contemporary Music Performance
AD Education UK is an exceptional employer, offering a vibrant work culture that fosters creativity and innovation within the creative media education sector. Located in London, employees benefit from a supportive environment with ample opportunities for professional growth, competitive salaries, and a comprehensive benefits package, including enhanced parental leave and staff discounts on courses. Join us to make a meaningful impact on the next generation of creative professionals while enjoying a fulfilling career in a dynamic and collaborative setting.
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Short Courses Recruitment Advisor
✨Tip Number 1
Get to know the company inside out! Research AD Education UK, its values, and its creative courses. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend events, webinars, or workshops related to creative education. Meeting people in the industry can lead to valuable connections and even job opportunities.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions and how you can highlight your skills in recruitment and sales strategies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at AD Education UK.
We think you need these skills to ace Short Courses Recruitment Advisor
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for creative education and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Short Courses Recruitment Advisor role. We love seeing how your background aligns with our mission and values!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've met targets or improved processes in previous roles. This will help us understand the impact you could have at AD Education UK.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people quickly. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Courses Inside Out
Make sure you have a solid understanding of the short courses offered by AD Education UK. Familiarise yourself with the course content, structure, and any unique selling points. This will help you confidently answer questions and demonstrate your enthusiasm for the role.
✨Showcase Your Sales Skills
Since this role involves recruitment and sales strategies, be prepared to discuss your previous experience in these areas. Think of specific examples where you've successfully engaged leads or converted inquiries into enrolments. Highlight your proactive approach and results-driven mindset.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations, such as managing a high volume of inquiries or dealing with a dissatisfied applicant. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive student experience.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be ready to discuss how you've worked effectively with other teams in the past. Share examples of how you've partnered with marketing or admissions teams to achieve common goals, and express your willingness to support colleagues in delivering a seamless student experience.
