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- Tasks: Support quality assurance processes and enhance academic standards in a creative education environment.
- Company: Join a leading network of creative education institutes with over 40 years of experience.
- Benefits: Enjoy competitive salary, healthcare plan, pension scheme, and professional development opportunities.
- Why this job: Make a real impact on students' educational experiences in the creative media sector.
- Qualifications: Degree-level qualification and experience in quality assurance required.
- Other info: Collaborative culture with excellent career growth and commitment to equality and diversity.
The predicted salary is between 25000 - 35000 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.
ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing.
Reporting to the Quality Manager, the Quality Officer will support the design, implementation and oversight of quality assurance and enhancement processes across ADE UK. This is a varied and impactful role, covering:
- Programme approval, validation and review
- Oversight of the External Examiner system
- Academic governance and committee servicing
- Policy development and regulatory compliance
- Quality enhancement initiatives and data analysis
You will work closely with academic colleagues, professional services teams and university partners to ensure institutional policies remain aligned with evolving regulatory requirements and sector expectations. This role requires strong organisational skills, attention to detail, and the ability to manage competing priorities to deadline.
Key Responsibilities
- Policy & Regulatory Compliance
- Interpret and implement internal academic regulations and external requirements (e.g. QAA, OfS)
- Monitor regulatory developments and ensure policies remain up to date
- Governance & Committee Support
- Service quality-related committees, including agenda coordination, minute-taking and action tracking
- Support policy approval, review and publication processes
- Programme Approval & Review
- Coordinate validation of new programmes and periodic review of existing provision
- Facilitate module and programme modifications
- Assessment & Academic Standards
- Oversee recruitment, induction and support of External Examiners
- Support assessment cycles to ensure compliance and academic integrity
- Quality Enhancement
- Analyse qualitative and quantitative data, including student feedback
- Identify trends, risks and opportunities for enhancement
- Provide evidence-based recommendations to improve teaching, learning and assessment
- Advice & Cross-Institutional Support
- Provide expert guidance to academic and professional services staff
- Contribute to the development of new and revised quality procedures
You may also contribute to student engagement activity, academic casework, Open Days and Graduation ceremonies.
Essential What We're Looking For
- Degree-level qualification or equivalent experience
- Experience working in quality assurance and enhancement
- Experience interpreting and explaining complex policies and procedures
- Strong organisational and administrative skills
- Experience servicing committees (including minute-taking and follow-up actions)
- Excellent IT skills, including Microsoft Office and Google Suite
- Strong Excel skills, including formulas, pivot tables and VLOOKUP
- Ability to analyse and interpret data
- Excellent written and verbal communication skills
- Strong attention to detail
- Commitment to equality, diversity and professional development
Desirable
- Experience in the HE or FE sector
- Experience using HE systems (e.g. student record systems, VLEs such as Canvas)
- Experience in student-facing or customer-focused environments
- Interest in the creative media industry
Who You Are
- Methodical and highly organised
- Calm under pressure and able to manage deadlines
- Collaborative and supportive
- Confident in advising colleagues at all levels
- Professional, discreet and solutions-focused
- Committed to maintaining high academic standards and contributing to an excellent student experience.
Why Join ICMP?
- Be part of a respected specialist higher education provider
- Work in a creative and collaborative academic environment
- Play a central role in maintaining and enhancing academic quality
- Opportunities for professional development and sector engagement
If you are passionate about quality assurance in higher education and want to contribute to a dynamic creative institution, we would love to hear from you.
Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Benefits
- Healthcare Cash Plan via Healthshield
- Employee Assistance Program.
- Auto-Enrolment Pension scheme with Royal London ADE will match your contributions up to 3% of your salary.
- Cycle to work scheme.
- Life Assurance (Legal & General)
- Enhanced Paternity Pay
- Occupational Sick Pay
- Group Income Protection (Legal & General)
- Season Ticket Loans
- Staff Discounts - Short Courses
- 3 business closure days in addition to 33 days of entitled AL inclusive of public/bank holidays
Quality Officer in London employer: ICMP - The Institute of Contemporary Music Performance
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the creative media sector, especially those connected to AD Education UK. Attend industry events or webinars and don’t be shy about introducing yourself – you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality assurance and how you can contribute. Practise common interview questions and think of examples from your experience that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Quality Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our creative community.
We think you need these skills to ace Quality Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Officer role. Highlight your experience in quality assurance and any relevant skills that match the job description. We want to see how you fit into our creative education environment!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples of how you've managed competing priorities in the past. Whether it's through your studies or previous jobs, let us know how you keep everything on track!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and allows you to keep track of your application status. Plus, it’s super easy!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Stuff
Before the interview, dive deep into the role of a Quality Officer. Familiarise yourself with quality assurance processes, regulatory compliance, and academic governance. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple priorities or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to stay calm under pressure.
✨Engage with the Creative Media Sector
Demonstrate your passion for the creative media industry during the interview. Share any relevant experiences or insights you've gained, whether through education or personal interests. This will help you connect with the interviewers and show that you understand the context of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the current quality enhancement initiatives or how the institution adapts to regulatory changes. This not only shows your interest in the role but also your proactive approach to understanding the organisation's goals.