At a Glance
- Tasks: Supervise daily operations, ensuring compliance with health and safety regulations and excellent customer service.
- Company: Join a leading creative education network with over 40 years of experience in the industry.
- Benefits: Enjoy competitive salary, pension scheme, healthcare plan, and discounts on courses.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic environment while supporting future creative talents.
- Qualifications: Experience in facilities management or customer-facing roles; musical knowledge is a plus.
The predicted salary is between 30451 - 30451 € per year.
Location: London
Contract Type: Full-time (1FTE)
Salary: Up to £30,451 pro rata (depending on experience)
Closing Date: Sunday, 24th May 2026
About Us
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector‑leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
About The Role
The role of the Facilities Supervisor is to support the Facilities Manager in the management of the day‑to‑day operations of ICMP buildings, ensuring that all legal, contractual and internal performance obligations, as well as all customer service obligations are met in an efficient and timely manner. This includes maintaining compliance with all relevant Health and Safety regulations, managing security and cleaning, building contractors and any other on‑site contractors. It also involves the first line supervision of the Facilities Assistants and Casual Assistants.
Main Duties And Responsibilities
- Manage ICMP's day to day compliance with all Health and Safety related regulations including Fire Safety, First Aid and incident reporting, delegating tasks to team members, and ensuring timely progress as appropriate.
- Operationally maintain ICMP's asset register (including bar coding, logging, reporting and yearly stocktake).
- Deliver ICMP's waste management operations, ensuring that the contractor delivers the agreed SLA.
- Schedule and deliver ICMP's general infrastructure maintenance and PPM, delegating tasks to team members, and ensuring timely progress as appropriate.
- Manage ICMP's stationery and office support needs, ensuring stock levels are maintained.
- Support the Facilities Manager in delivering the budget as required.
Resource Planning
- Assist the Facilities Manager in the delivery of any project and refurbishment works.
- Attend and assist with open days and events.
Personnel
- Assist with induction and training of Facilities Assistants and monitor the performance of team members, identifying the need for further training where appropriate.
- Ensure team morale and focus is maintained and that the team delivers exceptional customer service to all stakeholders in an efficient and timely fashion.
Administrative
- Manage the Facilities Team staff rota ensuring all sites are manned appropriately at all times.
- Manage the asset database and lead the team on any changes or developments.
- Manage the purchasing of items such as stationary, cleaning and toilet supplies, facilities shop stock and vending.
- Administer petty cash.
- Assist the finance team with end of month reconciliation for Facilities.
Person Specification
ICMP is seeking to appoint highly skilled, dynamic, flexible, and committed people with the potential to help us realise our mission and strategic objectives. The appointing panel will, therefore, require sufficient evidence of ability and achievement in each of the following areas to make an appointment. The criteria below are essential to the requirements of the post.
Qualifications/Training
- NEBOSH / IOSH qualification is desirable if not essential.
Experience
- Previous experience as a facilities assistant or a customer‑facing role; musical knowledge essential.
Skills Required
- Excellent communication skills.
- An ability to motivate, drive and performance manage junior team members.
- Be self‑disciplined and organised in the approach to duties.
- An ability to problem solve, fault find and demonstrate initiative.
- Possessing the confidence to challenge pre-existing constructs where necessary, and an ability to be confident when liaising with people at all levels.
- A good understanding of working in facilities and building services from within HE, FE or corporate sector is beneficial but not essential.
Diversity and Equality
We especially welcome applications from women, those with a disability, and those from an ethnic minority background. ICMP is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Benefits
- Employee Assistance Programme
- Auto‑Enrolment Pension Scheme with Royal London Pension
- Cycle to Work Scheme
- Enhanced Maternity and Adoption Pay
- Enhanced Paternity Pay
- Occupational Sick Pay
- Healthcare Cash Plan
- Group Income Protection (Legal & General)
- Life Assurance (Legal & General)
- Season Ticket Loans
- Ride to Work Scheme
- Staff Discounts – Short Courses 2025‑2026 50% off ICMP courses
Facilities Team Supervisor in London employer: ICMP - The Institute of Contemporary Music Performance
AD Education UK is an exceptional employer, offering a vibrant work culture that fosters creativity and innovation within the creative media education sector. Located in London, the Facilities Team Supervisor role provides opportunities for professional growth, competitive benefits including enhanced maternity and paternity pay, and a supportive environment that values diversity and employee well-being. Join us to be part of a dynamic team dedicated to shaping the future of creative education.
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Team Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the creative media sector, especially those connected to AD Education UK. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews.
✨Tip Number 2
Prepare for your interview by researching ICMP and SAE Institute. Understand their values and mission, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've managed facilities or led teams in the past. Use specific situations to demonstrate your problem-solving abilities and how you keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Team Supervisor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Facilities Team Supervisor. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t just list your qualifications; demonstrate how your skills can benefit us at ICMP. Whether it’s your communication prowess or your knack for problem-solving, make it clear how you can contribute to our team.
Be Professional Yet Personable:While we appreciate professionalism, don’t be afraid to let your personality shine through. We’re looking for someone who can motivate and lead a team, so showing your enthusiasm and approachability can set you apart.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Stuff
Make sure you understand the key responsibilities of a Facilities Team Supervisor. Familiarise yourself with health and safety regulations, compliance requirements, and the day-to-day operations of facilities management. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to delegate tasks and maintain team morale, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in facilities management, like dealing with a maintenance issue or managing a tight budget. Practise articulating how you would handle these situations effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
