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For Companies At a Glance
- Tasks: Support colleagues with admin processes and ensure excellent student and programme support.
- Company: AD Education UK, a diverse and inclusive creative sector leader.
- Benefits: Competitive salary, employee assistance programme, pension scheme, and more.
- Why this job: Shape the future of students and empower creativity in a supportive environment.
- Qualifications: Experience in administration and strong customer service skills.
- Other info: Join a dynamic team committed to diversity and inclusion.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
The Administration Manager is responsible for providing a professional support service to all colleagues at AD Education UK, including responsibility for coordination and maintenance of the administration and registry processes and framework for our institutions and partner universities.
Supporting the Head of Academic Quality, the role will ensure execution of effective student and programme support and excellent customer service to students and academics. This includes working closely with the Quality, Assessment, Student Records, Data & Systems and Education teams on a variety of operational and strategic planning activities, projects and events related to administrative support functions and processes.
The role will also have an allocation of programme acting as the main point of contact for enquiries related to taught programmes from teaching staff and from students, referred to by the Student Advisors and Programme/Campus Admin, ensuring enquiries are dealt with efficiently and fairly working closely in support of Programme Leaders.
Details
- Location: London
- Salary: Up to £36,328 per annum (based on experience)
- Hours: Full-Time 37 hours per week
- Contract Type: Permanent
- Closing date: 24th February 2026
Benefits
- Employee Assistance Programme
- Auto-Enrolment Pension Scheme
- Other Attractive Benefits
Equal Opportunity & Diversity
Like much of the creative sector, ADE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience.
As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential. However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities. Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry.
As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Administration Manager - London employer: ICMP - The Institute of Contemporary Music Performance
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Manager - London
✨Tip Number 1
Network like a pro! Reach out to current employees at AD Education UK on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with their mission, especially in supporting students and academics.
✨Tip Number 3
Practice common interview questions related to administration and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace Administration Manager - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Manager role. Highlight your relevant experience in administration and support services, and show us how you can contribute to our team at AD Education UK.
Showcase Your Skills: We want to see your skills in action! Use specific examples from your past roles that demonstrate your ability to provide excellent customer service and coordinate administrative processes effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon and make sure your passion for supporting students and academics shines through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Manager role. Familiarise yourself with the key tasks mentioned in the job description, such as supporting academic quality and coordinating administrative processes. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service to students and academics, prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Highlight your ability to communicate effectively and work collaboratively with different teams, as this is crucial for the position.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Emphasise Your Commitment to Diversity
Given ADE's commitment to diversity and inclusion, be ready to discuss how your unique experiences can contribute to a more inclusive environment. Share any relevant initiatives you've been part of or how you’ve supported underrepresented groups in your previous roles.