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For Companies At a Glance
- Tasks: Engage with prospective students and manage relationships through calls and video conferencing.
- Company: Join a leading network in creative education with a vibrant culture.
- Benefits: Competitive salary, flexible working, and generous employee perks.
- Why this job: Shape the future of creative media while developing your skills in a dynamic environment.
- Qualifications: Strong interpersonal skills and a passion for helping others succeed.
- Other info: Exciting opportunities for career growth and collaboration with industry leaders.
The predicted salary is between 24000 - 30000 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group's institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
Location & Contract
- Location: Liverpool
- Contract Type: Full-time (1 FTE)
- Salary: Up to £28,500 per annum
- Closing date for applications: 9th December 2025
About Us
Owned by ADE UK, SAE and ICMP are renowned names in creative media and music education. SAE, established in 1976, operates across 23 countries with over 50 campuses, offering cutting-edge facilities and industry-relevant programs. ICMP, a leading institution in contemporary music production, empowers students to pursue their artistic ambitions in a supportive and inclusive environment. Together, we provide world-class education that fosters creativity, individuality, and real-world readiness.
About The Role
The role is a hybrid of a traditional contact centre role where call volumes can be high, balanced with account management where relationships need to be nurtured and developed. This includes calling leads/accounts or interacting with them through video conferencing. Supporting and organising campus-based activities, i.e. tours and recruitment events, will also be required.
What We’re Looking For
- Personable, confident, friendly and approachable, and self-motivated to achieve results
- Passion and commitment to exceeding targets
- Flexible and adaptable to work as required to meet the needs of prospective students and the organisation
- Outstanding interpersonal skills, including the ability to work with a wide range of people and to inspire trust and confidence
- Has an inspiring, motivating and professional personality which delivers a positive experience for our staff and students
- Enthusiastic, energetic and self-motivated
- Excellent written and verbal communication skills, able to present ideas and information tailored to the audience
- Good organisational skills, creative, adaptable, resilient and able to work under pressure to organise, prioritise and meet deadlines
- Comfortable with change and positively thrives in exciting dynamic environments, demonstrating resilience and ability to prioritise responsibilities and manage change
- Works well within a team, motivating and supporting others, embracing collaborative working and achieving results both individually and as part of a team
- Demonstrates personal integrity and honesty at all times
- Sufficiently mobile and flexible to travel within the UK and work weekends and evenings as required
- Empathetic and discreet, understands confidentiality and privacy in respect to personal data, information and communications
- Above all, is reliable, tolerant, and determined; an empathic communicator, able to see things from the other person’s point of view; and importantly be able to get on with others and be a team-player
Why Join Us?
Be part of a global network that's shaping the future of creative media and music education. Enjoy a dynamic and collaborative work environment where no two days are the same. Develop your skills in a role that combines sales, account management, and relationship-building. Work with teams at SAE UK and ICMP, supported by ADE UK’s robust framework.
Benefits
- Employee Assistance Programme
- Auto-Enrolment Pension Scheme with Royal London Pension
- Cycle to Work Scheme
- Enhanced Maternity and Adoption Pay
- Enhanced Paternity Pay
- Occupational Sick Pay
- Healthcare Cash Plan
- Group Income Protection (Legal & General)
- Life Assurance (Legal & General)
- Season Ticket Loans
- Ride to Work Scheme
- Staff Discounts - Short Courses 2025-2026 50% off ICMP courses
Equal Opportunity Statement
ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Seniority Level: Associate
Employment Type: Full-time
Job Function: Education
Industries: IT Services and IT Consulting
National Course Advisor - AD Education in Liverpool employer: ICMP - The Institute of Contemporary Music Performance
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Course Advisor - AD Education in Liverpool
✨Tip Number 1
Get to know the company! Research AD Education and its institutions like ICMP and SAE. Understanding their values and vision will help you connect better during interviews and show that you're genuinely interested in being part of their creative community.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, whether it's over the phone or video calls, make sure you can present your ideas clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your personality! Be personable and approachable during interviews. Share your passion for education and creativity, and don’t be afraid to let your enthusiasm shine through. Remember, they’re looking for someone who can inspire trust and confidence!
✨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or attend events related to AD Education. Building relationships can give you insider knowledge and might even lead to a referral. Plus, it shows you’re proactive and engaged in the industry!
We think you need these skills to ace National Course Advisor - AD Education in Liverpool
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your friendly and approachable nature. Use a conversational tone that showcases your enthusiasm for the role and the creative education sector.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your interpersonal skills and adaptability.
Be Clear and Concise: When writing your application, clarity is key. Keep your sentences short and to the point, making it easy for us to see your qualifications and achievements. Remember, we appreciate good communication skills!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Audience
Before the interview, take some time to research AD Education and its institutions like SAE and ICMP. Understand their values, mission, and the creative media landscape they operate in. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Interpersonal Skills
As a National Course Advisor, you'll need to connect with a diverse range of people. Prepare examples from your past experiences where you've successfully built relationships or inspired trust. Highlight your ability to communicate effectively, both verbally and in writing, as this is crucial for the role.
✨Demonstrate Your Adaptability
The job requires flexibility and resilience, especially in a dynamic environment. Be ready to discuss situations where you've had to adapt quickly to change or manage multiple priorities. This will illustrate your capability to thrive under pressure and meet deadlines.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the future direction of AD Education. This not only shows your enthusiasm but also helps you assess if the company culture aligns with your values and career goals.
