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- Tasks: Provide first-line support to students in creative learning spaces and assist with practical sessions.
- Company: Join a leading network of creative education institutes in the UK.
- Benefits: Enjoy competitive salary, employee assistance, and discounts on master's programmes.
- Why this job: Shape the student experience in a vibrant, hands-on academic environment.
- Qualifications: Technical or creative qualification and customer-facing experience preferred.
- Other info: Flexible hours and opportunities for training in health and safety.
The predicted salary is between 22000 - 29000 ÂŁ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
Role Details
- Location: Leeds
- Department: Estates & Facilities
- Grade: 5
- Salary: Up to ÂŁ25,664
- Contract: Full-time
Responsibilities
- Deliver helpful, professional first‑line support to students across teaching rooms, studios, labs, and communal learning spaces.
- Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
- Support student inductions, open days, equipment demonstrations, and practical sessions.
- Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.
- Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
- Help maintain asset records, barcoding, and condition monitoring.
- Identify equipment faults and assist with basic maintenance or reporting.
- Assist with daily building checks to maintain a safe, clean, and functional campus.
- Support minor maintenance tasks, room setups, and presentation standards.
- Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
- Act as Fire Marshal / First Aider once trained.
- Support contractors on site and assist with basic IT troubleshooting for staff and students.
- Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
- Maintain a professional, student‑focused presence and contribute positively to team culture.
- Follow all organisational policies, procedures, and Health & Safety standards.
About You
We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.
Qualifications & Training
- A relevant technical, creative, or facilities‑related qualification or practical experience (desirable).
- Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.
Experience
- Experience in a customer‑facing, technical, creative, or educational setting.
- Experience supporting practical sessions, events, or technical spaces is desirable.
- Experience in a creative or music‑focused environment is highly advantageous.
Skills
- Confident communication and interpersonal skills.
- A practical, problem‑solving approach and strong organisational ability.
- Ability to manage multiple priorities in a busy environment.
- Willingness to learn new systems, equipment, and procedures.
- Flexibility to support evening and weekend activity when required.
Why Join Us?
As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands‑on work, and engaging with students and staff in a lively academic environment.
How To Apply
If you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community. The deadline for applications is 16th February 2026.
To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background. Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Benefits
- Employee Assistance Program
- Auto-Enrolment Pension Scheme with Royal London
- Cycle to Work Scheme
- Discount for Masters Programmes
- Attractive benefits
Campus Support Technician (CST) -AD Education Leeds employer: ICMP - The Institute of Contemporary Music Performance
Contact Detail:
ICMP - The Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support Technician (CST) -AD Education Leeds
✨Tip Number 1
Get to know the campus! Familiarise yourself with the teaching rooms, studios, and labs. This way, when you walk in for an interview, you can confidently chat about how you'd support students in those spaces.
✨Tip Number 2
Show your passion for creativity! When you're networking or chatting with potential employers, share your experiences in creative environments. Let them see your enthusiasm for helping students thrive in a vibrant academic setting.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you might need to troubleshoot tech issues or assist during practical sessions. Being able to demonstrate your approach to these challenges can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our community and contributing to the student experience at AD Education.
We think you need these skills to ace Campus Support Technician (CST) -AD Education Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Campus Support Technician role. Highlight your relevant experience in customer-facing or technical settings, and show us how your skills align with our values of creativity and support.
Show Your Passion: We want to see your enthusiasm for helping students thrive! In your application, share specific examples of how you've supported others in a creative or educational environment. Let your passion shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know Your Stuff
Familiarise yourself with the role of a Campus Support Technician. Understand the responsibilities like supporting practical sessions and maintaining equipment. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Your Passion for Creativity
Since the job is within a creative education environment, be ready to discuss your passion for the arts or any relevant experience. Share examples of how you've supported students or worked in creative settings to demonstrate your commitment to fostering creativity.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios you could face on the job. Think about how you would handle technical issues or support students during workshops. Practising these responses can help you feel more prepared and confident.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team culture or specific challenges the campus faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
