At a Glance
- Tasks: Support colleagues with administration and registry processes while ensuring excellent student service.
- Company: AD Education UK, a diverse and inclusive creative sector leader.
- Benefits: Competitive salary, employee assistance programme, pension scheme, and more.
- Other info: Join a dynamic team committed to diversity and inclusion.
- Why this job: Shape the future of students and empower creativity in a supportive environment.
- Qualifications: Experience in administration and strong communication skills.
The predicted salary is between 29000 - 43000 £ per year.
About The Role
The Administration Manager is responsible for providing a professional support service to all colleagues at AD Education UK, including responsibility for coordination and maintenance of the administration and registry processes and framework for our institutions and partner universities. Supporting the Head of Academic Quality, the role will ensure execution of effective student and programme support and excellent customer service to students and academics.
This includes working closely with the Quality, Assessment, Student Records, Data & Systems and Education teams on a variety of operational and strategic planning activities, projects and events related to administrative support functions and processes. The role will also have an allocation of programme acting as the main point of contact for enquiries related to taught programmes from teaching staff and from students, referred to by the Student Advisors and Programme/Campus Admin, ensuring enquiries are dealt with efficiently and fairly working closely in support of Programme Leaders.
Benefits
- Employee Assistance Programme
- Auto-Enrolment Pension Scheme
- Other Attractive Benefits
Equal Opportunity & Diversity
Like much of the creative sector, ADE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience. As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential.
However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities. Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry.
As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Administration Manager - London employer: ICMP - The Institute of Contemporary Music Performance
At ICMP, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored professional development opportunities, while our hybrid working model offers flexibility to balance personal and professional life. Located in the vibrant Stratford area, you will be part of a dynamic team dedicated to enhancing the student experience during an exciting period of expansion.
Contact Details:
ICMP - The Institute of Contemporary Music Performance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Manager - London
✨Tip Number 1
Network like a pro! Reach out to current employees at AD Education UK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with their mission, especially around supporting students and academics. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice common interview questions but also be ready for situational ones. Think about how you would handle specific scenarios related to administration and customer service. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the role and appreciate the opportunity.
We think you need these skills to ace Administration Manager - London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administration Manager role. Highlight your relevant experience in administration and support services, and show us how you can contribute to our team at AD Education UK.
Showcase Your Skills:We want to see your skills in action! Use specific examples from your past roles that demonstrate your ability to coordinate processes and provide excellent customer service. This will help us understand how you can support our students and academics effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ICMP - The Institute of Contemporary Music Performance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Manager role. Familiarise yourself with the key tasks mentioned in the job description, such as supporting academic quality and managing student enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service to students and academics, prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Highlight your ability to communicate effectively and work collaboratively with different teams, as this is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Emphasise Your Commitment to Diversity
Given the company's commitment to diversity and inclusion, be ready to discuss how your unique experiences can contribute to a more inclusive environment. Share any relevant experiences that highlight your understanding of diverse perspectives and your dedication to fostering an inclusive workplace.
