Communications Officer, Digital and Content in Slough

Reporting line: Senior Manager, Communications

Location: Central London office with option to work remotely

Contract type: Full time

About ICMM

ICMM stands for mining with principles. We bring together a third of the global metals and mining industry, along with key partners to drive leadership, action and innovation for sustainable development, ultimately delivering a positive contribution to society. Through collaboration, ICMM member companies set the standard for responsibly produced minerals and metals in a safe, just and sustainable world.

The Team

We are a globally connected, innovative team who are passionate about sustainability and the contribution mining can make to the sustainable development agenda. Our project teams are cross functional, integrative and agile in their approach to delivery. We live our values and collaboration is central to our culture - from the way we work as a team to our engagement with members and the relationships we build with other sectors, civil society, investors and suppliers. We deeply value the contributions of every individual and encourage team members to bring their unique perspective, experience and passion to the work that we do.

The Role

We are looking for a passionate communications professional with a background in digital and content communications to help support ICMM's online presence. The role will be based at our Central London office, with the option to work remotely from home.

As our Communications Officer, you'll be:

• Website and CMS management: Manage day-to-day website updates, including creating, editing, formatting, publishing, and archiving content. Work with colleagues across ICMM to gather, review, and update website content so that it remains accurate, accessible, timely, and aligned with organisational priorities. Support the development of new pages, landing pages, campaign hubs, and content journeys, applying good practice in web writing, accessibility, SEO, and user experience. Help maintain clear site structures, metadata, tagging, links, documents, images, and other digital assets.
• Social media and channel management: Support the planning, drafting, scheduling, publishing, monitoring, and reporting of content across ICMM’s social media channels. Develop platform-appropriate social content, including copy, visual assets, short-form video concepts, social cards, campaign posts, and paid social variations. Bring creative thinking to the development of digital content, using audience insight, channel trends, and performance data to test new formats, messages, and approaches that help ICMM reach and engage priority audiences. Maintain a consistent tone of voice across channels while adapting content appropriately for different audiences and platforms. Monitor comments, messages, mentions, and relevant conversations, escalating reputational, policy, or stakeholder issues where needed.
• Content planning and calendars: Develop and maintain forward-looking content calendars across website, social media, campaigns, events, publications, and key external moments. Work with policy, programme, communications, and leadership colleagues to identify upcoming content needs and translate priorities into planned digital activity. Coordinate timelines for content production, review, approval, scheduling, and publication. Coordinate paid social activity with ICMM’s external agency partner, including sharing briefs and assets, managing feedback, tracking spend, and gathering performance information.
• Analytics, reporting, and optimisation: Use analytics tools to monitor website and social media performance, including traffic, engagement, reach, referrals, search visibility, and user behaviour. Use evidence from analytics, search data, social insights, and user behaviour to recommend improvements to content, structure, formats, and publishing schedules. Support SEO improvements, including page titles, descriptions, headings, links, image descriptions, and content structure. Help evaluate digital campaigns and content activity against agreed objectives.

Your profile:

You’ll likely have at least two years’ experience in a digital communications, content, website, or social media role, with hands-on experience managing organisational digital channels. Experience using a content management system to create, update, format, publish, and maintain website content. Strong writing, editing, and proofreading skills, with the ability to turn complex information into clear, accessible content for web and social media audiences. Good understanding of digital content good practice, including SEO, accessibility, user journeys, content structure, and basic website quality assurance. Practical experience producing digital assets for web and social media, including image editing, short-form video editing, and creating social graphics or other channel-ready content. Strong planning and organisational skills, with experience using analytics and performance data to manage deadlines, assess content, and recommend improvements. Creative, curious, and willing to experiment, with the judgement to test new content approaches while maintaining ICMM’s credibility, tone of voice, and reputation in a complex stakeholder environment.

Desirable attributes:

• Experience using Pimcore CMS.
• Working knowledge of tools such as Google Analytics, Sprout Social, or similar platforms.
• Experience managing paid social media activity or tracking campaign spend.
• Exposure to working in a membership body, international organisation, sustainability organisation, policy environment, or complex stakeholder setting.

What ICMM offers

A competitive salary and a comprehensive range of benefits including bonus, 8% employers' pension contribution, private medical insurance, permanent health insurance and life assurance. Our benefit schemes include an employee assistance programme and wellbeing allowances. 23 days holidays plus bank holidays and all working days falling between Christmas Day and New Year’s Day, as well as summer Friday afternoons. We also encourage colleagues to volunteer doing what matters to them and offer 3 days paid leave for volunteering for community activities. We partner with colleagues to make work work for them. This is reflected in our ‘Anywhere Anytime’ policy of flexible working arrangements which can include compressed or dispersed hours, variable start and finish times and remote working.

Our commitment to diversity, equity and inclusion

As an Equal Opportunities employer, ICMM tries to reflect the importance it ascribes to diversity and inclusion as paramount principles in all its recruitment and employment processes and practices. We recognise that the Black, Asian and minority ethnic community is under-represented in the mining and metals industry generally and we are also aware that, as a small company, we haven’t been able to build a staff team at ICMM that is as representative as we would like it to be. We welcome applications for the role advertised above from all candidates with the desired competencies irrespective of their gender, race, age, ethnicity, nationality, sexual orientation, intersex status, physical or mental disability, mental health condition, relationship status, religion, political opinion, industry/union affiliations, pregnancy, family responsibilities or other attributes protected in law.

Interested?

If you are interested in applying for this position and believe you have the required experience and competencies, please send your CV and a cover letter to Joanna Petrou, People Manager, by 30 June. ICMM will treat all applicants’ personal data in compliance with relevant legislation including the General Data Protection Regulation (GDPR). For full details, see the “Job applicants privacy notice” in the “Careers” section of ICMM’s website.