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For Companies At a Glance
- Tasks: Support sales operations by processing orders and handling customer enquiries.
- Company: Join GreenBest, a dynamic leader in the fertiliser manufacturing industry.
- Benefits: Competitive salary, potential for permanent role, and workplace pension.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Strong computer skills, excellent communication, and problem-solving mindset.
- Other info: Opportunity for career growth in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: GreenBest Office, Henstridge
Full-time | 40 hours per week
Start Date: January 2026
Salary: Competitive + potential bonus
About GreenBest
GreenBest is a dynamic and ambitious manufacturing company supplying fertilisers and related products to the amenity turf market. Our customers include golf courses, football pitches, bowling greens, lawncare professionals, and municipal areas. We’re recognised as one of the most technically proficient firms in the industry, combining outstanding technical expertise with exceptional customer service.
The Role
We’re looking for a Sales Support professional to join our team on a 13-month maternity cover contract, with a strong possibility of becoming permanent. This is a 100% office-based role, supporting both our customers and our out-of-office sales staff. You’ll be at the heart of our operations, ensuring smooth order processing, handling customer enquiries, and providing vital administrative support.
The Key Responsibilities
- Process and amend customer orders
- Handle customer enquiries (phone, email, web forms)
- Manage MSDS requests and checks
- Administer the customer portal
- Coordinate sample requests and transport control
- Support complaint case files and SOP administration
- Produce price lists, dashboards, data uploads, and reports
The Requirements
- Strong computer skills, especially Microsoft Office (Excel proficiency essential)
- Excellent customer care and communication skills
- Problem-solving mindset with focus on customer satisfaction
- Previous experience in a similar role (advantageous)
- Good mathematical ability and attention to detail
- Positive attitude, team player, and strong time management skills
The Benefits
- Statutory workplace pension
- Potential for permanent employment after maternity cover
Ready to join a technically proficient, customer-focused team? Apply now and be part of GreenBest’s success story.
Sales Support Specialist employer: ICL Group
Contact Detail:
ICL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching GreenBest and understanding their products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Sales Support Specialist, you’ll need to handle customer enquiries with ease. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the GreenBest team.
We think you need these skills to ace Sales Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Sales Support Specialist role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer care and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining GreenBest and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your problem-solving mindset!
Show Off Your Tech Skills: Since we’re all about efficiency, make sure to highlight your computer skills, especially your proficiency in Microsoft Office. If you’ve got experience with Excel, let us know how you’ve used it to solve problems or streamline processes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter right there. We can’t wait to see your application!
How to prepare for a job interview at ICL Group
✨Know Your Stuff
Before the interview, make sure you understand GreenBest's products and services. Familiarise yourself with the fertiliser industry and the specific needs of customers like golf courses and lawncare professionals. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Skills
Highlight your computer skills, especially your proficiency in Microsoft Excel. Be prepared to discuss how you've used these skills in previous roles, particularly in processing orders or managing customer enquiries. If you have examples of reports or dashboards you've created, bring them up!
✨Customer Care is Key
Since this role involves a lot of customer interaction, be ready to demonstrate your excellent communication skills. Think of specific instances where you've successfully handled customer enquiries or resolved complaints. Showing that you can maintain a positive attitude under pressure will impress the interviewers.
✨Be a Team Player
GreenBest values teamwork, so be prepared to discuss how you've collaborated with others in past roles. Share examples of how you've supported colleagues or contributed to team goals. Emphasising your ability to work well in a team will align with their company culture.
