Sales Support Specialist in Bath

Job description:

Location: GreenBest Office, Henstridge

Full-time | 40 hours per week

Start Date: January 2026

Salary: Competitive + Potential Bonus

About GreenBest

GreenBest is a dynamic and ambitious manufacturing company supplying fertilisers and related products to the amenity turf market. Our customers include golf courses, football pitches, bowling greens, lawncare professionals, and municipal areas. We’re recognised as one of the most technically proficient firms in the industry, combining outstanding technical expertise with exceptional customer service.

The Role

We’re looking for a Sales Support professional to join our team on a 13-month maternity cover contract, with a strong possibility of becoming permanent. This is a 100% office-based role, supporting both our customers and our out-of-office sales staff.

You’ll be at the heart of our operations, ensuring smooth order processing, handling customer enquiries, and providing vital administrative support.

The Key Responsibilities

• Process and amend customer orders
• Handle customer enquiries (phone, email, web forms)
• Manage MSDS requests and checks
• Administer the customer portal
• Coordinate sample requests and transport control
• Support complaint case files and SOP administration
• Produce price lists, dashboards, data uploads, and reports

The Requirements

• Strong computer skills, especially Microsoft Office (Excel proficiency essential)
• Excellent customer care and communication skills
• Problem-solving mindset with focus on customer satisfaction
• Previous experience in a similar role (advantageous)
• Good mathematical ability and attention to detail
• Positive attitude, team player, and strong time management skills

The Benefits

• Statutory workplace pension
• Potential for permanent employment after maternity cover

Ready to join a technically proficient, customer-focused team? Apply now and be part of GreenBest’s success story.