Student Engagement Coordinator in City of Westminster

NYU is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity and accessibility that inform academic excellence. We seek candidates who will not only enhance our commitment to these values, but whose experience, competencies, skills, and community engagement efforts contribute to diverse, equitable, inclusive learning and working environments for our students, staff, and faculty.

Responsibilities

• Leadership Development and Coordination (40%)
  • Create and develop a co-curricular leadership framework for emerging and established student leaders.
  • Create student clubs, societies, and organisations structure for NYU London students in alignment, inclusive of a process for founding such communities, creating bylaws for operation, electing officers, and engaging with university resources for activities.
  • Develop an advising model, programming structure, budget management, space allocation, student leader development, and other duties for clubs, societies, and organisations.
  • Co-advise NYU London clubs, societies, and organisations alongside fellow Student Engagement Administrators or other professional staff and faculty.
  • Advise Global Site Ambassadors and other student leadership roles as assigned.
  • Lead and advise First Year Student Council and its operations in partnership with Academic affairs professionals.
  • Co-maintain relationship with the London School of Economics (LSE) Student's Union (SU) alongside Student Engagement Manager and Associate Dean for Student Life.
  • Develop and support special interest groups for underrepresented identities within the student body.
• Student Engagement Programming and Volunteer Programming (35%)
  • Develop and deliver programming to support and guide leadership development opportunities for students.
  • Create and coordinate on-campus service opportunities for NYU London students that offer insight and learning about London and/or the UK.
  • Connect with external partners to nurture NYU London’s relationships to create and define service opportunities for NYU London students with these partners.
  • Creatively imagine the future of NYU London’s Service Opportunities program, inclusive of learning objectives and the student journey through service.
  • Co-manage budget for programming and workshops alongside Student Engagement Manager.
  • Co-coordinate events alongside Student Engagement Coordinator for Culture & Community.
  • Serve as chaperone for student day trips and overnight trips.
• Supervision (15%)
  • Provide leadership and direction for Student Engagement functions as assigned by the Student Engagement Manager.
  • Supervise the work of one Student Engagement Administrator, delegating and setting their priorities, with particular focus on student leadership and volunteer programs.
• General Student Life Team Support and Other Duties as Assigned (10%)
  • This position serves as a critical team member in the Student Life department as a whole. As such, a general attitude of a team approach to the work is critical.
  • Provide support to other teams within the Student Life department during high performance and peak periods of the semester, such as orientations, student arrivals, key events, or student departures.
  • Provide cover for reception front desk as needed.
  • Respond to the on-call duty phone as a member of the departmental rota.
  • Lead urgency response while on call; collaborate with managers and senior leaders to respond to emergencies while on call.
  • Refer students to appropriate university resources and services when necessary (incl. student support, counselling, academic support, and accessibility services).
  • Complete other duties as assigned by the Student Life Managers, Associate Dean of Students, or Deputy Site Director.
  • Work non-traditional hours, including evenings, weekends, and bank holidays, as required.
  • Be available and on-call to provide support during urgent situations or emergencies, ensuring the safety and well-being of residents and staff.

Qualifications

• Bachelor's degree (or equivalent combination of education and relevant experience) and 2-3 years of relevant experience in higher education/student affairs or a related student-support setting.
• Demonstrated success creating leadership and/or volunteer programs for students.
• Experience advising, coaching, or guiding students (e.g., student leaders, peer mentors, RAs, student workers).

Required Knowledge, Skills, and Abilities

• Strong planning and process management skills (timely notes, tracking deadlines, consistent follow-through).
• Event management skills from idea inception through execution and assessment.
• Demonstrated understanding of student development in relation to learning, relationship-building, and growth.
• Ability to problem-solve in a cooperative capacity.
• Integrity and ability to handle complex, sensitive, and confidential issues.
• Demonstrated commitment to equity, diversity, inclusion and overall culturally responsive practices.
• Availability for occasional evening/weekend work and participation in an on-call rota.

Preferred Experience, Skills and Abilities

• 1 year managerial experience.
• Student development or leadership theory academic grounding.
• Familiarity with London and the resources available to support students in various situations, including local emergency support services.
• Experience with and insight into the unique challenges and opportunities of living and studying abroad.
• Understanding of the academic and residential life expectations within the context of a U.S.-based institution.
• Experience of being on call outside of working hours, and/or being responsible for handling difficult or urgent calls from customers and resolving them professionally and expediently (with support wherever needed).

Additional Information

• Candidates must have the unrestricted right to work and live in the UK prior to appointment.

Benefits

• 28 days annual leave pro rata, USS pension scheme and private medical insurance (optional).

Equity, Diversity, and Inclusion Statement

NYU London is an equal opportunity employer committed to equity, diversity, and social inclusion. We strongly encourage applications from under-represented individuals in the profession, across colour, creed, race, ethnic and national origin, physical ability, and gender and sexual identity. NYU London affirms the value of differing perspectives on the world as we strive to build the strongest possible university with the widest reach. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.