At a Glance
- Tasks: Support clinical teams and manage volunteer journeys in a dynamic screening clinic.
- Company: Join a leading clinical trials organisation focused on innovative health solutions.
- Benefits: Full-time role with competitive salary, flexible hours, and career development opportunities.
- Why this job: Make a difference in healthcare while gaining valuable administrative experience.
- Qualifications: GCSEs in English, Science, and Maths; strong customer service and communication skills.
- Other info: Be part of a supportive team in a fast-paced environment with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
The Clinic Administrator will provide essential administrative support to the clinical team within our busy screening clinic and quarantine clinical trial unit, and for managing the volunteer journey admission and discharge.
Responsibilities
- Meet and greet volunteers attending appointments
- Coordinate progress of all screened volunteers seen at the site
- Provide administrative support to the Clinical Team
- Provide receptionist duties for the screening clinic ensuring the reception area is always tidy and staffed during clinic hours
- Responsible for ensuring case notes and other associated documents are tracked and filed appropriately in the correct patient/volunteer file
- Dealing with queries, typing clinic notes, letters and faxes, filing, audit information preparation, database entry and general correspondence
- Assisting with medical record management and filing, securing physician signatures, communication with GPs in securing required information for trial participation
- When required, perform non-invasive study-specific assessments on volunteers
Qualifications
- Grade A-C in GCSEs or equivalent, especially English, Science and Mathematics
- Excellent customer service skills
- Effective communication skills
- Highly competent in using computer systems and Microsoft Office
- Excellent organisational and time management skills
- Good understanding of data protection and confidentiality
- An understanding of ethical practice and confidentiality
- Flexible, willing, positive and supportive
- Positive and supportive team player
- Knowledge of ICH GCP/FDA regulations, UK Statutory Instruments and Basic Life Support certification are also desirable
This is a full-time, permanent position. Shifts will range from 0800 - 1800 with the potential for some occasional weekend work so some flexibility is required.
Clinic Administrator - Clinical Trials - FluCamp in City of Westminster employer: ICIMS
Contact Detail:
ICIMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator - Clinical Trials - FluCamp in City of Westminster
✨Tip Number 1
Get to know the company! Research FluCamp and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions related to administrative roles. Think about how your skills in customer service and organisation can shine through. Practising your answers will help you feel more confident when it’s your turn to impress.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Clinic Administrator role.
We think you need these skills to ace Clinic Administrator - Clinical Trials - FluCamp in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Clinic Administrator role. We want to see how your background fits with our needs, so don’t be shy about showcasing your customer service skills and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at ICIMS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator in a clinical trials setting. Familiarise yourself with the specific tasks mentioned in the job description, like managing volunteer journeys and supporting the clinical team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you've successfully dealt with clients or volunteers. Think about how you handled queries or resolved issues, as this will show your ability to create a positive experience for those attending the clinic.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management skills. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even bring a simple example of a system you’ve used in the past to keep track of multiple responsibilities, which will highlight your capability to handle the busy environment of a screening clinic.
✨Understand Data Protection and Ethical Practices
Given the nature of clinical trials, it's crucial to have a good grasp of data protection and confidentiality. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in your role. This shows that you take the ethical aspects of the job seriously and are ready to uphold the standards required in a clinical setting.
