At a Glance
- Tasks: Manage client accounts and ensure their needs are met while promoting iCIMS products.
- Company: Join a fast-growing SaaS company with a vibrant culture and top-tier talent.
- Benefits: Competitive salary, professional growth opportunities, and a relaxed work environment.
- Other info: Dynamic role with opportunities for travel and career advancement.
- Why this job: Make a real impact by working with leading brands and innovative software solutions.
- Qualifications: Bachelor's degree, strong communication skills, and experience in client relations preferred.
The predicted salary is between 30000 - 40000 £ per year.
What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure? You get one of the fastest growing Software-as-a-Service companies in the United States. iCIMS is an Inc. 500 & Deloitte Fast 500 ASP Software Firm focused on solving corporate business issues through the implementation of easy-to-use, web-based software solutions.
Our core product, iRecruiter, automates the recruiting operations of over 400 worldwide companies, including adidas, Continental Airlines, XM Satellite Radio, New Balance, Tommy Hilfiger, FedEx, and more. iCIMS has brought together the best-of-the-best, including graduates from Cornell, Brown, Columbia, Harvard, Princeton, and more. We encourage a relaxed but professional atmosphere that allows every employee, no matter what level, to work directly with today’s leading organizations and make a noticeable impact on their bottom lines.
As a member of the Account Services Department, the Manager will work closely with the iCIMS customers to ensure all their needs and expectations are met.
Responsibilities & Qualifications- The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate to customers the best and most efficient methods of utilizing iCIMS products.
- The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts.
- The Manager is expected to be able to identify a customer’s needs and when new opportunities exist to add additional products and services.
- Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys.
- Work with the iCIMS Marketing team to develop client references, case studies, and testimonials.
- Proactively contact assigned clients and work towards 100% renewal rate.
- Work escalated customer issues.
- Some travel required.
- Bachelor degree with strong academic track record.
- Experience with all Microsoft Windows operating systems.
- Hands-on user for Microsoft Internet Explorer and related web-based technologies.
- Must have strong interpersonal, verbal and written communication and presentation skills.
- Ability to work with minimal supervision or formal structure.
- Previous experience with client relations and experience in HR systems and/or software project management are significant plus.
test field mapping - flag off in England employer: iCIMS Middleware Test Company
iCIMS stands out as an exceptional employer by fostering a dynamic and innovative work culture that prioritises intellectual growth and impactful contributions. Employees benefit from a collaborative environment where they can engage with leading global brands, alongside opportunities for professional development and career advancement. With a focus on results rather than tenure, iCIMS offers a unique chance to make a significant difference in the fast-evolving SaaS landscape.
Contact Details:
iCIMS Middleware Test Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land test field mapping - flag off in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up ready to impress, so dive into their values and recent projects. This will help you tailor your answers and demonstrate your genuine interest.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We suggest focusing on common questions and your unique experiences to make your responses shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace test field mapping - flag off in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your knowledge of ASP systems and any relevant client relations experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our fast-paced environment.
Show Off Your Communication Skills:Since we value strong interpersonal and communication skills, make sure your application showcases these. Whether it's through your writing style or examples of past experiences, let us see your best self!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at iCIMS Middleware Test Company
✨Know Your Stuff
Make sure you have a solid understanding of ASP systems and the iRecruiter software. Brush up on how it automates recruiting operations, as this will show your potential employer that you're genuinely interested and prepared to hit the ground running.
✨Show Off Your Interpersonal Skills
Since the role involves managing multiple accounts and interacting with clients, practice your communication skills. Be ready to demonstrate how you've effectively managed client relationships in the past, and think of examples where you've identified customer needs and provided solutions.
✨Prepare for Real-World Scenarios
Expect to discuss how you would handle escalated customer issues or present to clients. Think through some scenarios where you had to resolve conflicts or present complex information clearly. This will help you stand out as someone who can think on their feet.
✨Be Ready to Discuss Your Impact
iCIMS values impact over tenure, so come prepared with examples of how you've made a difference in previous roles. Whether it's improving processes or increasing client satisfaction, be specific about your contributions and the results they achieved.