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- Tasks: Supervise Table Games Dealers and ensure a fun, safe gaming environment.
- Company: Join a vibrant casino that values teamwork and integrity.
- Benefits: Enjoy competitive pay, flexible schedules, and a dynamic work culture.
- Why this job: Be part of an exciting team that promotes collaboration and guest satisfaction.
- Qualifications: High School Diploma or GED; 3 years in table game operations preferred.
- Other info: Must be 21+, willing to work nights and weekends, and obtain necessary licenses.
Responsible for supervising Dealers, maintaining a high level of integrity while having an intimate knowledge of all available Table Games and ensuring a fun and positive work environment. Supervises, coordinates, and manages Table Games Dealers during the assigned shift.
Responsibilities
- Ensures Table Games Dealers comply with established casino and game rules and regulations.
- Oversees the scheduling and placement of Table Games Dealers and other Table Game Team Members to ensure high levels of guest service, safety, and efficient operations are provided.
- Ensures that guests are furnished with chips as needed and any other service provided to them while on the table game.
- Supervises and verifies the Dealer banks.
- Oversees the playing and betting of all table games.
- Ensures proper payouts of jackpots and that the gaming rules are being strictly followed.
- Resolves disputes between Table Games Dealers, guests, and between guests themselves in a polite and effective manner.
- Ensures Table Games Dealers are dressed appropriately and according to handbook policy.
- Ensures Table Games Dealers are relieved for break and lunch periods.
- Fills in temporarily for any Table Games Team Member as required.
- Works closely and effectively with other gaming operation Team Members as needed.
- Trains, mentors, develops, coaches, resolves problems, provides open communication vehicles, and recommends disciplinary actions as appropriate.
- Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED Certificate.
- Associate’s or Bachelor’s Degree in Hospitality, Sales, Marketing, Promotions, Public Relations, or related field; or equivalent work experience.
- Three years of experience in table game operations. Dealer experience is preferred.
- Basic computer proficiency utilizing Microsoft applications, email, and internet.
- Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
- Must be 21 years of age or older.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must also apply for, receive, and maintain a Tribal Key License through the State of CA Gambling Control Commission.
- Native American hiring preference applies.
Skills
- Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
- Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
- Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
- Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
- Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
Location: 3400 Highway 246
Minimum Pay Rate: $31.21 per hour
Maximum Pay Rate: $36.72 per hour
Table Games Supervisor employer: iCIMS, Inc.
Contact Detail:
iCIMS, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Table Games Supervisor
✨Tip Number 1
Familiarise yourself with the specific table games offered at our casino. Understanding the rules, strategies, and nuances of each game will not only help you in your role but also impress us during the interview.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you supervised or trained others. We value teamwork and effective communication, so be ready to share examples of how you've fostered a positive work environment.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into our company culture and expectations, which can be incredibly beneficial when preparing for your interview.
✨Tip Number 4
Be prepared to discuss how you handle disputes and maintain integrity in a fast-paced environment. We want to see that you can resolve conflicts effectively while ensuring a fun atmosphere for guests.
We think you need these skills to ace Table Games Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Table Games Supervisor. Familiarise yourself with the specific skills and experiences required, such as supervising dealers and ensuring compliance with gaming rules.
Tailor Your CV: Highlight your relevant experience in table game operations and any supervisory roles you've held. Be sure to include specific examples that demonstrate your problem-solving skills and ability to maintain a positive work environment.
Craft a Strong Cover Letter: In your cover letter, express your passion for the gaming industry and your commitment to providing excellent guest service. Mention how your background aligns with the company's values and how you can contribute to a positive team dynamic.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at iCIMS, Inc.
✨Know Your Table Games
Make sure you have a solid understanding of all the table games offered. Be prepared to discuss the rules, strategies, and any recent changes in gaming regulations. This knowledge will demonstrate your expertise and passion for the role.
✨Showcase Your Leadership Skills
As a Table Games Supervisor, you'll be managing a team. Highlight your previous experience in leadership roles, focusing on how you've successfully trained and mentored others. Share specific examples of how you've resolved conflicts or improved team dynamics.
✨Emphasise Customer Service
Customer service is key in this role. Prepare to discuss how you've ensured a positive experience for guests in past positions. Think of examples where you went above and beyond to resolve issues or enhance guest satisfaction.
✨Demonstrate Flexibility and Adaptability
The casino environment can be unpredictable. Be ready to talk about your ability to adapt to changing situations, work flexible hours, and handle high-pressure scenarios. This will show that you're prepared for the demands of the job.
