Relationship Manager in London

Relationship Manager in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
Ichoosr

At a Glance

  • Tasks: Manage relationships with community leaders to promote sustainable energy initiatives.
  • Company: Join iChoosr, a leader in accelerating the energy transition.
  • Benefits: Competitive salary, health benefits, flexible work, and professional development.
  • Other info: Opportunity for travel and participation in international company events.
  • Why this job: Make a real impact on sustainability while working with a dynamic team.
  • Qualifications: 5+ years experience, strong communication skills, and data analysis abilities.

The predicted salary is between 40000 - 50000 £ per year.

It’s not just a job — together, we’re on a mission. We're committed to accelerating the energy transition, with the goal of empowering 2 million sustainable energy installations by 2035. But we cannot achieve this goal alone. We are looking for talent to strengthen our team, and work with others on what really matters.

The team you will join at iChoosr consists of 140 goal getters with a proactive approach, strong sense of ownership and strong interpersonal skills. Your colleagues work across the US, the Netherlands, Belgium, the UK, Poland, Japan and Macedonia.

We are experts in Human Engagement. We develop and create services that activate and target groups of consumers and companies. We connect communication, platform and delivery in a smartly thought-out customer journey. We have grown by organising group purchases of solar panels and energy for consumers. More than 2.7 million households in Europe have been set in motion by iChoosr and have opted for green electricity, solar panel installations or increasing their living comfort. We are developing new concepts in several markets to prepare our company for the future. We have set ambitious goals for this. By 2050, our goal is to have set 50 million people in motion.

Your responsibilities as a UK Relationship Manager include:

  • Owning the relationship with a portfolio of existing and new councils to provide them with:
  • first point of contact
  • contract management
  • coordinated operations delivery e.g. web landing pages
  • campaign development and delivery in partnership with the Marketing team
  • analysis and applying learnings to grow the project and develop relationships
  • education and information
  • up to date market developments and challenges / progress with delivery stages of schemes
  • liaison with council stakeholders on resolution of any resident queries
  • Sharing the relationship management tasks with the existing team to retain and grow results delivered from council community leaders (CLs)
  • Collaborating with and mutually supporting the installer, marketing and project management team members
  • Sharing and reporting progress against plan and applying learnings to evolve the approach
  • Having a data-led approach to measuring scheme performance and understanding customer behaviour by reviewing customer satisfaction surveys and feeding results back to CLs and internal teams for efficiencies
  • Staying informed on market and internal developments to see how we can innovate our services towards all stakeholders (consumers, community leaders and suppliers)
  • Who do you work with?

    The UK business team includes: UK Country Manager, UK Solar Business Manager, Relationship and Operations Managers, Installer Managers and Marketing & Communication Officers in the UK as well as Customer Services in Amsterdam.

    The iChoosr expert teams include:

    • Human Engagement
    • Data analysis
    • Customer & Privacy management
    • Product Management & Platform development

    Your expertise:

    • Ideally, you have a BA degree supplemented with at least 5 years of relevant work experience
    • You are fluent in English, both speaking and writing
    • You are able to review and interpret data and use this to give a narrative to CLs
    • You are able to balance and prioritise multiple stakeholders and tasks
    • You have experience working for, or with, local authorities or similar public sector organisations
    • You are confident in hosting meetings as well as making and delivering presentations online and in person
    • You are able to build and maintain professional relationships with council counterparts
    • You are ambitious, pro-active, resilient, organised and you have an eye for details
    • You are willing to travel occasionally in the UK/Netherlands/Belgium including overnight stays
    • You are fluent in Microsoft Suite and other IT related tools

    Our commitment to you includes:

    • Contributing to a more sustainable world on a daily basis
    • Competitive salary
    • Comprehensive health benefits package
    • Flexible work arrangements (hybrid working - mandatory 3 days in the London office Tue-Thur)
    • Professional development opportunities (Mentor/mentee program & buddy program)
    • International company event once a year
    • Cultural holiday swap
    • Day off on your birthday
    • Possibility to travel

    iChoosr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Relationship Manager in London employer: Ichoosr

    At iChoosr, we are not just an employer; we are a community dedicated to driving the energy transition and making a meaningful impact on the world. Our vibrant work culture fosters collaboration and innovation, offering employees the chance to grow professionally through mentorship and international events. With flexible working arrangements and a commitment to diversity and inclusion, we empower our team members to thrive while contributing to a sustainable future.
    Ichoosr

    Contact Detail:

    Ichoosr Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Relationship Manager in London

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that Relationship Manager role.

    ✨Tip Number 2

    Show off your skills! Prepare a portfolio or case studies that highlight your experience with community leaders and project management. We want to see how you’ve made an impact in previous roles, so let’s make it shine!

    ✨Tip Number 3

    Practice makes perfect! Get comfortable with presenting your ideas and experiences. Whether it’s a mock interview with a friend or recording yourself, we need to nail that delivery when it counts.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission for sustainable energy.

    We think you need these skills to ace Relationship Manager in London

    Relationship Management
    Contract Management
    Campaign Development
    Data Analysis
    Stakeholder Engagement
    Presentation Skills
    Interpersonal Skills
    Project Coordination
    Customer Satisfaction Analysis
    Market Research
    Problem-Solving Skills
    Organisational Skills
    Fluency in English
    Proactive Approach
    Attention to Detail

    Some tips for your application 🫡

    Show Your Passion: When writing your application, let your enthusiasm for sustainable energy shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about our mission to empower millions of sustainable energy installations.

    Tailor Your Experience: Make sure to highlight your relevant experience in relationship management and working with local authorities. We love seeing how your background aligns with our goals, so don’t hold back on showcasing your skills and achievements!

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you bring to the table. Avoid jargon unless it’s necessary!

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

    How to prepare for a job interview at Ichoosr

    ✨Know Your Mission

    Before the interview, dive deep into iChoosr's mission of accelerating the energy transition. Understand their goals and how your role as a Relationship Manager fits into this vision. Being able to articulate how you can contribute to empowering sustainable energy installations will impress your interviewers.

    ✨Showcase Your Interpersonal Skills

    As a Relationship Manager, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built and maintained relationships with stakeholders, especially in public sector organisations. Highlight your ability to communicate effectively and resolve conflicts.

    ✨Data-Driven Approach

    Since the role involves analysing customer behaviour and scheme performance, be ready to discuss your experience with data analysis. Bring examples of how you've used data to inform decisions or improve processes in previous roles. This will demonstrate your analytical mindset and commitment to continuous improvement.

    ✨Prepare for Collaborative Scenarios

    Collaboration is crucial at iChoosr. Think of instances where you've worked closely with marketing, project management, or other teams to achieve a common goal. Be prepared to discuss how you can support and enhance teamwork within the company, ensuring a smooth customer journey for all stakeholders.

    Relationship Manager in London
    Ichoosr
    Location: London

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