Credit Controller

Credit Controller

Manchester Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage your own portfolio, handle high call volumes, and improve Collection KPIs.
  • Company: Join Savills, a leading property services company with a focus on client satisfaction.
  • Benefits: Enjoy 25-30 days of annual leave, private medical scheme, and career development opportunities.
  • Why this job: Be part of a dynamic team that values collaboration and professional growth in a fast-paced environment.
  • Qualifications: Previous Credit Control experience and strong Excel skills are required.
  • Other info: This role does not qualify for skilled worker visa sponsorship; UK work rights are necessary.

The predicted salary is between 28800 - 42000 £ per year.

Role Overview

The individual who carries out the role of Credit Controller will be self-motivated with excellent organisational and communication skills. They will have the ability to work under pressure and a desire to continuously improve systems and processes. Previous Credit Control experience (preferably Property) is required, and the individual should have the ability to work well as part of a team as well as unsupervised. The Credit Controller will be experienced in high-level volumes of transactions and call KPIs and will have a good knowledge of spreadsheets, being a competent user of Microsoft Excel. The role involves working within a client-focused team. The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and dealing with UAC queries to improve Collection KPIs. Liaising with a large number of both internal clients and external tenants is a daily requirement, so a high level of professionalism must be maintained at all times.

What We Offer You

  • Career and Professional Development
  • 25-30 Days Annual Leave, depending on grade
  • Life Assurance
  • Private Medical Scheme
  • Virtual GP
  • Global Mobility Scheme
  • Rewards Platform
  • Company Pension Scheme
  • Enhanced Incremental Annual Leave

Team Overview

The Credit Control team consists of twenty-five credit controllers who each manage a portfolio of tenant accounts, supported by five team leaders & the credit control manager. The team works within a fast-paced environment, ensuring strong collaborative relationships with colleagues in order to exceed client expectations & company set KPIs.

This role does not meet the salary criteria for skilled worker visa sponsorship (click link to check exemptions). To be eligible to apply for this role, you must hold your own right to work in the UK. Our employees act with honesty and integrity, so we expect the same from you. We take any attempts to circumvent this policy very seriously.

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Accounting/Auditing and Finance
  • Industries: Accounting

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Credit Controller employer: Icgtraining

At Savills, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Credit Controllers can thrive. With a strong focus on career and professional development, generous annual leave, and a supportive team culture, we empower our employees to excel in their roles while maintaining a healthy work-life balance. Join us in a collaborative atmosphere that values integrity and fosters growth, making every day at Savills a rewarding experience.
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Contact Detail:

Icgtraining Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarize yourself with the specific KPIs and metrics used in credit control, especially in the property sector. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your Microsoft Excel skills, focusing on functions and formulas that are commonly used in financial reporting. Being able to showcase your proficiency can set you apart from other candidates.

✨Tip Number 3

Prepare for potential role-play scenarios during the interview where you might need to handle a difficult client call. This will demonstrate your communication skills and ability to work under pressure, which are crucial for this role.

✨Tip Number 4

Network with current or former credit controllers in the property industry. They can provide insights into the role and company culture, which can be invaluable when tailoring your approach during the application process.

We think you need these skills to ace Credit Controller

Credit Control Experience
Organisational Skills
Communication Skills
Ability to Work Under Pressure
Process Improvement
Teamwork
Self-Motivation
High Volume Transaction Management
Call KPI Management
Microsoft Excel Proficiency
Client-Focused Approach
Professionalism
Portfolio Management
UAC Query Resolution

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your previous experience in credit control, especially if it relates to property management. Use specific examples to demonstrate your ability to handle high volumes of transactions and meet call KPIs.

Showcase Your Skills: Clearly outline your organizational and communication skills in your application. Mention your proficiency in Microsoft Excel and any other relevant software that showcases your ability to manage spreadsheets effectively.

Demonstrate Teamwork and Independence: Provide examples of how you have successfully worked both as part of a team and independently. This will show that you can thrive in a collaborative environment while also managing your own portfolio.

Maintain Professionalism: Since the role involves liaising with internal clients and external tenants, highlight your commitment to professionalism in all communications. This is crucial for building strong relationships and exceeding client expectations.

How to prepare for a job interview at Icgtraining

✨Showcase Your Credit Control Experience

Be prepared to discuss your previous experience in credit control, especially if it's related to property. Highlight specific examples of how you've managed high volumes of transactions and met call KPIs.

✨Demonstrate Organizational Skills

Since the role requires excellent organizational skills, come ready to explain how you prioritize tasks and manage your portfolio effectively. Share any tools or methods you use to stay organized.

✨Emphasize Team Collaboration

The Credit Controller role involves working closely with both internal clients and external tenants. Be sure to provide examples of how you've successfully collaborated with others in a team setting to achieve common goals.

✨Prepare for Client-Focused Scenarios

As this position is client-focused, think of scenarios where you've had to maintain professionalism while dealing with challenging situations. Practice articulating how you handle UAC queries and improve collection KPIs.

Credit Controller
Icgtraining
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  • Credit Controller

    Manchester
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-03-11

  • I

    Icgtraining

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