Vice President, Investment Operations

Location: London, St Pauls | Contract: 9‑month fixed‑term, full‑time | Department: Investment Operations

Position Summary

You will be a member of a team responsible for the operational duties of ICG’s Mezzanine, Senior Debt transactions / Equity book and Real Assets investments. The team owns the end‑to‑end post‑closing operational processes to ensure all private deal investment activity (new deals, lifecycle events and re‑structures) is reflected in the investment book of records (IBOR). The focus of this role is to accurately capture the commercial terms for all deals in ICG’s investment book of records, currently using the WSO and V3 systems, and to support the transition to the new Efront system.

Primary Responsibilities

• Ensure private investment transactions (loans, real assets, private credit and private equity) are captured in an accurate and timely manner.
• Review deal information and supporting documentation to ensure timely and accurate input on ICG systems.
• Capture deals in ICG’s books and records via V3, moving to Efront, and shadow loan records (WSO).
• Liaise with internal and external parties and respond to all ad‑hoc queries regarding deals.
• Execute lifecycle events such as rollovers, rate fixes, repayments and investor transfers.
• Interface with various Third Party Administrators and Loan Agents to ensure bookings are consistent and accurate.
• Conduct monthly reconciliations with internal teams (e.g. Finance) of V3 / Efront bookings versus cash ledgers.
• Review and improve existing operating models.
• Support the launch of new products and operating model design.
• Represent Investment Operations at internal and external meetings, including making presentations.
• Work with IT on the development and implementation of new software systems.
• Take initiative to design and implement new processes and procedures.

Key Requirements / Qualifications

• Strong experience in an operations role or loan support function in Financial Services/Investment Management, preferably in a buy‑side investment firm.
• Experience with loan documentation for primary loans and related equity instruments (warrants, equity for real assets and infrastructure).
• Self‑starter with the ability to think strategically and proven experience of building a team.
• Previous experience changing and redesigning processes, with documented formal procedure notes.
• Experience interfacing with external administrators and internal teams to ensure timely and accurate booking of deals.
• Excellent communication skills and a strong customer service ethic.
• Ability to work with minimal day‑to‑day oversight.
• Proactive in solution‑solving.
• Exposure to loan management systems (e.g. WSO, Debtdomain) and investment book of records (e.g. Efront).
• Good Excel and PowerPoint skills, as well as report‑writing experience.
• Embraces and encourages change and development.
• Experience with metrics/Key Performance Indicator reporting.
• Enjoys being a part of a team but is also able to work independently.

Personal Attributes

• Highly organised and able to manage own workload, including meeting tight deadlines.
• Self‑starter with the ability to take ownership of responsibilities.
• Resilient, reliable and comfortable working on multiple priorities.
• Ability to direct and lead colleagues within other business areas.
• Commercial acumen.
• Efficient operational focus, including automation and scalable data management.
• Conscientious with excellent attention to detail.
• Excellent interpersonal skills and able to explain/discuss complex topics with non‑specialists.
• A positive attitude and flexible mindset in order to work closely with other teams.

We are committed to equal employment opportunities and to providing an inclusive and accessible candidate experience. If you require information in an alternative format, additional time for assessments, an adjusted interview schedule, or any other support during the recruitment process, please let us know.