Digital and Content Analyst

Your role will help us tell our story across external and internal communications, elevating ICG’s brand and building relationships with clients, shareholders and other stakeholders worldwide.

Responsibilities

• Research, create, and edit written and visual content in collaboration with ICG colleagues, creative agencies, and external stakeholders.
• Publish content to ICG’s internal communications platforms and its external owned and shared channels.
• Measure, monitor, and optimise content and channel performance for key human audiences and artificial intelligence.
• Build connections and working relationships with colleagues across ICG to ensure efficient and effective delivery.
• Contribute to wider ICG Corporate Affairs work, including client communications, media relations, public affairs, events, awards, and issues management.
• Respond quickly and effectively to others within the business, delivering high‑standard work.

Key Requirements / Qualifications

• Demonstrable experience in communications or corporate affairs roles (global business, agency, government, or charity).
• Excellent written and spoken English with keen eye for accuracy and attention to detail.
• Critical thinking, self‑starter, formulation of broader context and sound judgement.
• Team player equally comfortable working alone; strong organisational skills.
• Intermediate Microsoft Word and PowerPoint; Microsoft Copilot 365 or similar AI LLM; Wordpress, FirstUp, SharePoint or similar web/intranet CMS.
• Professional social media use and ability to advise on organisation‑level usage.
• Basic Adobe Creative Cloud suite (Photoshop, Premiere Pro, Acrobat); basic Microsoft Excel skills.
• Analyst: 2‑5 years (global communications or corporate affairs). Associate: 4‑10 years.
• Undergraduate degree, apprenticeship, or equivalent.

Personal Attributes

• Motivated self‑starter.
• Team player with corporate responsibility sense.
• Interest in news, current affairs, business, and politics.
• Varied media diet, spanning traditional news and social media.
• Keen attention to detail praised in business environments.
• Interests: volunteering, charity, employee networks (desirable).
• Previous PR agency experience (desirable).
• Formal training in AI (desirable).
• Experience in regulated industries such as financial services (desirable).
• Experience as a journalist, editor, producer, or broadcaster (desirable).

Benefits

• Wellbeing – support for mental, physical, financial wellbeing and lifestyle needs.
• Inclusivity – fit‑for‑purpose and competitive benefits for all.
• Longevity – long‑term and sustainable design.

Equality, Diversity & Inclusion

Inclusion is one of ICG’s key values and we are committed to creating an equitable and inclusive workplace for everyone. We provide equal employment opportunities and a supportive, accessible candidate experience for all applicants, regardless of age, ethnicity, disability, sex, gender, sexual orientation, religion, or other protected characteristics.