At a Glance
- Tasks: Manage residential properties and ensure excellent service for landlords and tenants.
- Company: Fast-growing independent estate agency with a supportive team culture.
- Benefits: Competitive salary, bonuses, no weekend work, and clear progression opportunities.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Join a respected company and make a real impact in property management.
- Qualifications: Experience in property management and strong customer service skills required.
The predicted salary is between 28000 - 32000 £ per year.
A highly respected and fast growing independent estate agency is looking for an experienced Property Manager to join their established team in Crawley. This is an excellent opportunity for somebody who enjoys delivering a high level of customer service whilst working within a professional and supportive environment. This is a Monday to Friday position with no weekend work, offering long term progression, a strong team culture and additional earning potential through bonuses and commission incentives.
The role:
- Managing a portfolio of residential rental properties across Crawley and the surrounding areas
- Acting as the main point of contact for landlords and tenants throughout the tenancy lifecycle
- Coordinating maintenance issues efficiently and liaising with contractors to ensure works are completed to a high standard
- Booking and overseeing safety certificates including gas safety, EICR, EPC and compliance requirements
- Carrying out routine property inspections and producing detailed reports for landlords
- Handling tenancy renewals, negotiations and rent increases where appropriate
- Managing deposit discussions and supporting with end of tenancy processes
- Ensuring all properties and tenancies remain fully compliant with current legislation
- Working closely with the lettings team to ensure smooth move ins and handovers
- Building strong relationships with landlords through excellent communication and proactive management
- Supporting with arrears management and resolving tenant queries professionally
- Identifying opportunities to improve portfolio performance and maximise landlord retention
About you:
- Previous experience within residential property management is essential
- Strong knowledge of the lettings process and current property legislation
- Full UK driving licence and access to your own vehicle is required
- Highly organised with the ability to manage a busy workload effectively
- Confident communicator with excellent customer service skills
- Professional, proactive and solution focused approach
- Comfortable working within a target driven environment with bonuses and commission incentives available
- ARLA qualification or working towards ARLA would be advantageous but is not essential
This is a fantastic opportunity for a Property Manager looking to join a market leading business that genuinely values its staff, offers stability and provides clear progression opportunities within a growing company.
Property Manager in Crawley employer: ICG Collective Ltd.
Join a highly respected and fast-growing independent estate agency in Crawley, where you will thrive in a professional and supportive environment that prioritises exceptional customer service. Enjoy a Monday to Friday work schedule with no weekend commitments, alongside opportunities for long-term career progression, a strong team culture, and the potential for additional earnings through bonuses and commission incentives.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a great position.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely wants to be part of their team.
✨Tip Number 3
Showcase your customer service skills during interviews. As a Property Manager, you'll need to demonstrate your ability to handle tenant queries and build strong relationships with landlords. Share specific examples from your past experiences.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Property Manager role. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Property Manager in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Knowledge:We love candidates who know their stuff! Mention any relevant legislation or processes you’re familiar with, especially those related to the lettings process. It shows you’re serious about the role and ready to hit the ground running.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the next stage of the process!
How to prepare for a job interview at ICG Collective Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings process and current property legislation. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with landlords and tenants, be prepared to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you resolved issues or built strong relationships.
✨Demonstrate Your Organisational Skills
As a Property Manager, you'll need to juggle multiple tasks. Be ready to talk about how you manage your workload effectively. You could mention tools or methods you use to stay organised and ensure nothing falls through the cracks.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about their team culture, opportunities for progression, or how they handle compliance issues.
