ICF is looking for Engagement Managers to join our Airlines & MRO team. In this role you will have the opportunity to act as the day-to-day project manager on some of our most challenging yet rewarding projects as we help our Airline & MRO clients identify and deliver complex operational improvement strategies. These projects are global in nature and can cover a wide range of topics related to an airline or MRO’s strategic direction, operational performance, digital modernisation & transformation.As part of this role, you will be expected to:Handle day-to-day communication with clients, with this role expected to be primarily on-site;Actively manage the client relationship, together with other senior leaders;Guide and develop junior staff, ensuring they are provided with clear timelines, instructions and support as required;Manage large scale projects by identifying and delivering solutions to problems using a variety of analytical techniques.Handle administrative responsibilities such as developing budgets and scopes of work, project tracking, and liaising with ICF’s Contracts and Finance teams.Contribute to business development efforts by building a network of client relationships, working on proposals, attending conferences, and contributing to ICF’s thought leadership.Travel extensively, reflecting our international client base.The role is cross-functional with an emphasis on supporting clients across the Airlines and MRO team. Clients include OEMs, Airlines, MROs as well as lessors and investors. While it is not expected that you have experience working with each of these clients, familiarity with the types of analysis and support required by some of these markets require is expected.Key Responsibilities:Act as the day-to-day point of contact with Clients. Please note this role is expected to require significant time on-site;Build long-term trusted relationships with Clients, supporting ICF’s
Manager - Airline & MRO Manager in Kennington employer: ICF
ICF is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and well-being. With a hybrid working policy, comprehensive benefits including private medical insurance, and a commitment to professional development through peer-to-peer communities, ICF empowers its employees to thrive while tackling meaningful public policy challenges across the UK. Join a diverse team where your expertise will be valued and your contributions celebrated, making a real impact on society.
