Site Manager in London

Location: London

About Artic Building Services: Artic Building Services is a reputable and expanding leader in integrated building solutions. We specialise in delivering high-quality, efficient, and sustainable environments for our clients across a broad spectrum of sectors. Committed to operational excellence and client satisfaction, we foster a safe, innovative, and collaborative workplace for our team. Our expertise encompasses construction, renovation, ongoing maintenance, and facilities management, making us a one-stop solution for building service needs.

Job Summary: We are seeking a highly motivated and experienced Site Manager to join Artic Building Services. In this pivotal role, you will oversee the comprehensive management and daily operations of our facilities, ensuring a safe, efficient, and comfortable environment for all stakeholders. The ideal candidate will demonstrate strong technical acumen, outstanding organisational skills, and a proactive leadership style, consistently driving operational excellence across all areas of responsibility.

Key Responsibilities:

• Operations & Maintenance: Develop, implement, and manage robust preventive and reactive maintenance programmes for all building systems (including HVAC, electrical, plumbing, structural, fire safety, and security). Demonstrate proven experience managing prestigious office environments and commercial properties to meet all soft FM requirements. Coordinate all necessary PPM, repairs, renovations, and infrastructure improvements, minimising disruption to operations. Optimise the efficiency and operation of all building systems through effective energy management and utility optimisation strategies. Conduct regular facility inspections to identify and promptly address issues, maintaining high standards of cleanliness, safety, and functionality.
• Safety & Compliance: Ensure all facility operations adhere to local, state, and federal regulations, building codes, and applicable health and safety standards (including OSHA and ADA). Develop, implement, and regularly update emergency preparedness plans, including disaster recovery and business continuity strategies. Lead safety training and foster a strong safety culture among all employees and contractors.
• Vendor & Contractor Management: Negotiate and manage contracts with external service providers and contractors (e.g., cleaning, landscaping, security, waste management). Monitor third-party service providers to ensure strict adherence to SLAs and the highest quality standards. Source and evaluate bids and proposals for projects and services, ensuring cost-effectiveness and best-value procurement.
• Strategic Planning & Optimisation: Contribute to long‐term strategic planning regarding facility requirements, space utilisation, and asset management. Drive the implementation of sustainable practices and energy‐efficient solutions to reduce environmental impact and operating costs. Continuously evaluate and recommend new technologies or operational methodologies to enhance facility efficiency and performance.
• Stakeholder Relations: Act as the primary point of contact for all facility‐related queries from internal teams and management. Champion a culture of outstanding internal client service in the provision and management of facilities.

Qualifications:

• Education: Relevant professional qualifications or certifications.
• Experience: Minimum 5 years of progressive experience in facilities management, with at least 3‐5 years in a managerial or leadership role. Demonstrated track record managing complex building systems and diverse facility operations. Experience in budget management, contract administration, and vendor negotiation.
• Technical Skills: Comprehensive knowledge of building codes, safety regulations (including OSHA), and environmental compliance. Proficiency with Computerised Maintenance Management Systems (CMMS). Familiarity with HVAC systems and soft FM practices. Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Soft Skills: Exceptional leadership, team management, and interpersonal skills. Outstanding organisational, reporting, and compliance management abilities. Strong problem‐solving, decision‐making, and critical thinking skills. Excellent written and verbal communication skills, confidently interacting at all levels of the organisation and with external partners. Proven ability to manage multiple projects simultaneously, prioritise effectively, and consistently meet deadlines. High integrity, professionalism, and commitment to exceptional customer service.