At a Glance
- Tasks: Support ISO compliance and improve management systems in a dynamic QHSE team.
- Company: Join a growing company focused on quality and safety.
- Benefits: Enjoy 25 days holiday, competitive salary, and professional development opportunities.
- Other info: Collaborative environment with opportunities for career progression.
- Why this job: Make a real impact on quality and compliance while developing your skills.
- Qualifications: Experience in ISO systems and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
IMS Compliance Officer
Location: Wolverton
Department: QHSE
Reporting to: Head of QHSE
Position: Full Time
Hours: 37 hours per week
Holiday Entitlement: 25 days annual leave plus 8 Bank Holidays
About the Role
We are looking for a motivated and detail-focused IMS Compliance Officer to join our QHSE team in Wolverton.
Reporting to the Head of QHSE, you will play a key role in maintaining and continually improving our Integrated Management Systems, ensuring compliance with ISO 9001, ISO 45001 and ISO 14001 standards.
This is a varied, hands-on role where you will support the wider business with internal and external audits, document control, warranty claims, tool calibration and Supplier Corrective Action Requests (SCARs).
You will work closely with internal teams, customers and suppliers to ensure QHSE matters are managed effectively, records are maintained accurately and improvement opportunities are identified.
In return, we offer a competitive benefits package and excellent opportunities for professional development and progression.
Key Responsibilities
Your responsibilities will include
- Undertaking and supporting internal and external audits of ISO 9001, ISO 45001 and ISO 14001 Management Systems.
- Supporting the Management Team in reviewing and maintaining elements of the Management System relevant to their operations.
- Updating, publishing and maintaining Management System documentation and registers.
- Controlling and maintaining the QHSE Management System database to ensure effective document control and compliance.
- Coordinating the tools calibration process, including communication with internal and external stakeholders and maintaining relevant records and registers.
- Coordinating customer warranty claims and providing clear and effective communication to customers and internal stakeholders regarding warranty and quality issues.
- Managing Supplier Corrective Action Requests (SCARs) and communicating outcomes with all relevant parties.
- Ensuring NCRs, SCARs, warranty claims and other QHSE issues are accurately logged, acknowledged within agreed timescales and progressed through to satisfactory closure.
- Liaising with internal and external stakeholders to obtain the information required to investigate and close cases effectively.
- Leading and supporting problem-solving activities to identify robust corrective and preventative actions.
- Progressing and validating corrective actions from inception through to completion, using 8D methodology and other problem-solving tools.
- Identifying and communicating opportunities for product, service and system improvements.
- Monitoring, reviewing and reporting on key performance indicators, trends and failure data.
What We're Looking For
The ideal candidate will have
- Experience as an ISO Systems Internal Auditor; Lead Auditor qualification would be advantageous but is not essential.
- Experience of developing, managing and implementing ISO Management Systems.
- A minimum of three years' experience in quality engineering or a similar environment.
- Previous experience working within a complaint handling or customer quality environment.
- Experience working directly with customers and suppliers, including participation in meetings and conference calls.
- The ability to understand and capture customer and supplier requirements throughout the complaints management process.
- Experience of leading or supporting problem-solving teams and producing robust corrective and preventative action reports.
- Knowledge and experience of 8D methodology and complementary problem-solving tools.
- Strong communication skills and an excellent command of the English language.
- Good working knowledge of Microsoft Office.
- Excellent organisational skills, with strong attention to detail and the ability to manage multiple priorities.
- A calm and positive approach when working in a busy and fast-paced environment.
- Strong interpersonal skills and the ability to build effective relationships with a range of stakeholders.
- A conscientious, motivated and proactive approach, with a willingness to learn and ask questions.
Why Join Us?
This is an excellent opportunity to take on a varied and important role within a growing QHSE function.
You will have the opportunity to work across the business, contribute to continuous improvement and further develop your professional knowledge and experience.
If you are passionate about quality, compliance and continuous improvement, and are looking for your next challenge, we would love to hear from you.
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IMS Compliance Officer employer: ICES: Data, Discovery, Better Health
Artic Building Services Ltd is an excellent employer, offering a dynamic work environment where skilled technicians can thrive. With a strong emphasis on employee growth and development, you will have the opportunity to enhance your expertise in HVAC systems while working at prestigious locations like Kings College London. Our supportive culture prioritises safety and client satisfaction, making it a rewarding place to advance your career.
Contact Details:
ICES: Data, Discovery, Better Health Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IMS Compliance Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like ICES: Data, Discovery, Better Health looking for candidates who are engaged and informed.
We think you need these skills to ace IMS Compliance Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at ICES: Data, Discovery, Better Health. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at ICES: Data, Discovery, Better Health
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with ICES: Data, Discovery, Better Health’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
